Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts

Job Description

P.F. Chang's is a renowned restaurant chain specializing in Asian-inspired cuisine and known for its unique blend of traditional and contemporary flavors. The company prides itself on providing an outstanding dining experience with high-quality food, excellent customer service, and a warm, welcoming atmosphere. Founded with a passion for food and hospitality, P.F. Chang's continues to grow across numerous locations, becoming a favorite destination for guests seeking delicious meals and memorable experiences. P.F. Chang's is committed to fostering a positive work environment that promotes growth, learning, and teamwork among its staff.

The role of Host or Hostess at P.F. Chang's is an essential position that serves as the first and last point of contact for guests, playing a vital part in delivering exceptional hospitality. This position is suitable for individuals seeking either full-time or part-time employment with a pay range of $15.00 to $18.00 per hour, based on experience. Hosts and Hostesses are responsible for managing the overall flow of the restaurant, ensuring guests are greeted warmly, seated promptly, and provided with accurate wait times if applicable. The role requires a professional appearance, excellent communication skills, and the ability to multitask efficiently in a fast-paced setting.

Beyond greeting and seating guests, hosts perform various duties including answering phones, making reservations, taking food orders, and maintaining the cleanliness and sanitation of the host desk, lobby, and entrance areas. They learn the restaurant layout to facilitate smooth table rotations and coordinate with servers to ensure timely food delivery. Additionally, hosts assist with side-work tasks and adapt to additional responsibilities such as managing curbside pickup and takeout orders. This dynamic position offers comprehensive on-the-job training, making it an excellent opportunity for individuals without prior experience in the restaurant industry who wish to build a career in hospitality.

P.F. Chang's offers competitive pay, flexible scheduling, and numerous opportunities for advancement, proudly promoting from within. Employees benefit from discounted meals, an employee referral program, and exclusive team member discounts. Most locations observe holidays such as Thanksgiving and Christmas as days off, enhancing work-life balance. Qualifying team members have access to a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave where applicable. The company fosters a culture centered around its core values: To Celebrate Life, Family, and Food, inspiring staff to contribute meaningfully in their roles while experiencing personal and professional satisfaction.

Joining P.F. Chang's as a Host or Hostess means becoming part of a passionate team dedicated to hospitality excellence and guest satisfaction. Whether pursuing a career in the restaurant industry or seeking a flexible, rewarding job, this position provides a foundation for growth, valuable skills development, and the chance to be part of a respected brand committed to celebrating life through food and community.

Job Requirements

  • Previous experience is not required
  • Must be able to communicate effectively
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced environment
  • Ability to execute proper sanitation practices and safety procedures

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Effective communication skills with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout and how tables are divided into server areas and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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