Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.75 - $16.00
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Training and development opportunities

Job Description

Cracker Barrel is a well-established American restaurant and retail chain known for its Southern country theme, delicious home-style cooking, and warm, welcoming atmosphere. Founded in 1969, the company has grown into a beloved destination for people seeking hearty meals and a friendly environment to gather with family and friends. With more than 70,000 team members nationwide, Cracker Barrel prides itself on being more than just a restaurant; it is a community space where guests come to reconnect, enjoy abundant servings, discover unique retail items, and experience genuine hospitality. Cracker Barrel's unique blend of food, retail, and old-fashioned hospitality creates memorable guest experiences that keep customers coming back again and again.

The role of Host at Cracker Barrel plays a crucial part in delivering this inviting and comfortable experience to every guest. The Host is the first point of contact for guests as they enter the dining establishment, responsible for greeting them warmly and making them feel right at home. This position is not only about managing the seating and waitlists efficiently but also about contributing to the overall atmosphere by maintaining a positive and approachable demeanor. The Host ensures the dining room flows smoothly by coordinating guest seating with a smile and readiness, helping to create an environment where every guest can enjoy their visit without delay or frustration. Whether welcoming guests or assisting the team behind the scenes, the Host makes the moments that matter, both big and small, by exemplifying hospitality and teamwork.

Joining Cracker Barrel as a Host means becoming part of a team-first culture where collaboration, positivity, and customer service are paramount. The company values individuals who can stay calm under pressure, bring positive energy, and maintain an approachable style. Even if a candidate has no previous restaurant experience, Cracker Barrel offers comprehensive training through its industry-leading PAR training program, ensuring new team members have the skills and support they need to succeed from day one. This role offers a unique opportunity to grow with a respected brand that supports its employees with competitive pay, benefits, and a culture of belonging.

At Cracker Barrel, employees are recognized and rewarded regularly, with programs designed to foster development, reward contributions, and build a strong community within the workplace. The company also offers excellent benefits for both full- and part-time employees, including health insurance eligibility from the first day, vacation time, employee assistance programs, and 401k plans with company matching contributions. Additionally, team members enjoy exclusive discounts on food and retail items, along with special perks related to home, travel, and other areas, making it a rewarding place to work beyond just the paycheck.

Overall, the Host role at Cracker Barrel offers a rewarding entry point into the hospitality industry, combining a legacy brand with modern employee-focused benefits and opportunities for growth. It is ideal for candidates who are personable, eager to learn, and enthusiastic about creating positive experiences for guests. By joining the Cracker Barrel team, individuals become part of a larger family that values tradition, service, and the simple joy of making every guest feel welcome and valued.

Job Requirements

  • Ability to greet guests with a warm and friendly attitude
  • Comfortable working in a fast-paced environment
  • Ability to manage waitlists and seating arrangements efficiently
  • Strong communication skills
  • Must be reliable and punctual
  • Ability to stand for extended periods
  • Availability to work flexible shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus but not required
  • Ability to maintain a positive and approachable demeanor
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Willingness to learn and adapt to new procedures
  • Basic organizational skills

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the dining room flow by handling the waitlist efficiently
  • Update guests with a positive and friendly attitude
  • Ensure tables are ready and clean for the next guests
  • Support team members to maintain smooth operations
  • Handle guest inquiries and provide excellent customer service
  • Assist with other tasks as needed to support the dining room

Job Criteria

Experience

No experience required


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