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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.25 - $14.50
Benefits
full-time employment
Opportunity for professional growth
Team-oriented work environment
Positive and welcoming workplace culture
Job Description
IHOP, also known as the International House of Pancakes, is a globally recognized restaurant chain that has been serving customers since 1958. It is renowned for providing a warm and welcoming environment where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and much more. IHOP prides itself on creating an atmosphere filled with smiles, which has become a fundamental part of its culture. The company even incorporated a smile into its logo to emphasize the importance of positive experiences and customer satisfaction. Over the years, IHOP has developed a reputation for high-quality food... Show More
Job Requirements
- No education requirements
- ability to stand and walk for extended periods
- ability to lift and/or move up to 25 pounds
- willingness to handle guest complaints professionally
- ability to work full-time
- effective communication skills
- ability to maintain cleanliness and organization
Job Qualifications
- Able to perform each essential duty satisfactorily
- good interpersonal and communication skills
- ability to handle guest complaints diplomatically
- ability to manage multiple tasks effectively
- must be able to stand and walk for extended periods
- ability to lift and/or move up to 25 pounds
- willing to work full-time hours
Job Duties
- Develop and maintain professional functional working relationships with IHOP employees and guests
- greet guests as they enter the restaurant within 30 seconds and seat them as soon as a table is available
- rotate station seating to ensure the quality of guest service
- may handle guest complaints, inquire about the quality of the dining experience, thank guests, and invite them to return
- answer the telephone, take messages, and take and complete all To Go orders
- maintain a waiting list as necessary
- check restrooms hourly to ensure proper stock levels and cleanliness
Job Criteria
Experience
No experience required
Job Location
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