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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Big Bowl is a renowned restaurant specializing in authentic Chinese and Thai cuisine. Dedicated to providing customers with an exceptional dining experience, Big Bowl prides itself on using only the highest quality ingredients, including prime beef and fresh seafood, to create dishes bursting with bold and vibrant flavors. The menu offers a diverse selection to satisfy both adults and children, featuring housemade curries and unique dipping sauces that highlight the restaurant's commitment to culinary excellence. Alongside its food offerings, Big Bowl provides a variety of beverages such as homemade ginger ale made from fresh ginger root, signature cocktails, craft beer,... Show More
Job Requirements
- High school diploma or equivalent
- excellent verbal communication skills in English
- ability to stand and walk for entire shift
- capable of lifting and moving moderate weight
- availability to work varied shifts including weekends
- ability to work in a busy, crowded environment
- basic computer and phone proficiency
- willingness to complete alcohol awareness training
- legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in a customer service role preferred
- strong communication skills in English
- ability to multitask and remain composed under pressure
- proficiency with basic computer and telephone systems advantageous
- ability to work flexible hours including evenings and weekends
- team-oriented mindset
- basic knowledge of food safety and allergy procedures desirable
- ability to follow directions and learn quickly
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively
- work in a confined, crowded space of variable noise and temperature levels
- able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow the food allergy procedure and special orders/restrictions
- proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- get along well with others and be a team player
- other duties will be assigned as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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