Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $14.25
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement plan
Anniversary pay
discounted shift meals
employee meal discount

Job Description

Red Lobster is a renowned family-owned seafood restaurant chain with over fifty years of experience connecting people to the coast and delivering exceptional dining experiences. Starting from a single restaurant, Red Lobster has grown into a welcoming community favorite with over 500 locations. The company prides itself not only on serving delicious seafood but also on creating meaningful moments for guests, fostering a friendly and inclusive atmosphere where new friends become familiar faces. Red Lobster is a company deeply embedded in the communities it serves, emphasizing hospitality, quality service, and a team-oriented workplace culture.

The position of Host at Red Lobster plays an essential role in setting the first and last impressions for guests. As a Host, you will be the welcoming face of the restaurant, greeting every guest with a smile and ensuring they feel valued from the moment they enter until they leave. You will be responsible for managing reservations and accurately quoting wait times, ensuring smooth flow within the dining room. Providing special experiences and ensuring a seamless journey for each guest by escorting them to their tables is a key part of the role. A successful Host focuses on the comfort and satisfaction of both guests and team members, consistently making decisions that prioritize the guest experience and contribute to a positive work environment.

This role is ideal for individuals who enjoy engaging with people, have a strong attention to detail, and thrive in a fast-paced, dynamic setting. Red Lobster supports its Hosts with competitive wages, weekly pay, and flexible scheduling to accommodate diverse needs. Additionally, Hosts have access to valuable benefits including medical, dental, and vision insurance starting at affordable rates, life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan with company matching after one year of service. Anniversary pay and discounted meals further enhance the employee experience. The company also invests heavily in employee growth and development, offering training and career advancement opportunities for those who seek to build a long-term career with Red Lobster. This inclusive environment invites candidates from varied backgrounds and promotes equal employment opportunities, making it an excellent choice for those seeking stability, support, and a chance to be part of a passionate team.

Red Lobster also recognizes the physical demands of the Host position, including the ability to bend, reach, stoop, lift up to 30 pounds safely, and remain standing and mobile during shifts lasting 8 to 12 hours. This essential physical capability helps maintain efficient service and guest satisfaction. Importantly, the restaurant provides reasonable accommodations where necessary to ensure all individuals can perform their duties effectively. The future of Red Lobster is bright, offering exciting opportunities, and now is a great time to join the Red Lobster family and contribute to its continued success and growth.

Job Requirements

  • Must meet the minimum age requirement
  • Authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Must meet the minimum age requirement
  • Authorized to work in the country you are applying
  • Team player with attention to detail and ability to multi-task
  • Excellent communication skills
  • Previous customer service experience preferred
  • Ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Welcoming every guest into our restaurant with a smile
  • Accurately quoting wait times and managing reservations
  • Catering to guests by providing special experiences
  • Escorting guests to their table and providing a seamless experience
  • Providing a warm farewell and invitation to return
  • Focusing on your team and guests - every decision you make should always have the guest and team in mind

Job Criteria

Experience

Entry Level (1-2 years)


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