Host

Norwalk, CT, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $16.95 - $25.00

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid holidays

Job Description

Colony Grill is a nationally recognized pizza establishment renowned for its unique thin-crust pizza served with a signature "hot oil" topping. Founded in 1935 in Stamford, Connecticut, in an Irish immigrant neighborhood, Colony Grill has grown from a post-Prohibition tavern into a celebrated restaurant known for its exceptional hospitality and simple enjoyment. The company takes pride not only in its distinctive pizza but also in being a leader in civic engagement within the diverse communities where its restaurants operate. With multiple locations spread across Fairfield, Milford, Norwalk, Stamford, Port Chester, Tampa Midtown, St. Petersburg, Arlington, and Cabin John, Colony Grill... Show More

Job Requirements

High school diploma or equivalent
Previous customer service experience preferred
Ability to carry items weighing between 10 and 30 pounds
Effective communication skills
Ability to work in a fast-paced environment
Friendly and approachable personality
Availability to work flexible hours including evenings and weekends

Job Qualifications

Confident, clear communication
Gracious, professional demeanor reflecting our hospitality-driven mission
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests' needs to servers, bussers, managers, etc.
Ability to clearly communicate on the telephone
Must be able to carry trays, service items or supplies (10-30 lbs)

Job Duties

Greet incoming guests with exceptional hospitality and seat them efficiently
Manage the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests as appropriate
Manage waiting areas and communicate consistently with waiting guests to support a positive experience prior to seating
Assign guests to tables suitable for their needs and according to rotation so that flow of service remains seamless and properly paced
Engage guests and ensure a smooth handoff to the service staff
Assist with restaurant set-up and keep the host stand and other high-traffic restaurant areas clean, organized, and presentable for guests
Staff high-volume take-out section as scheduled/when needed
Answer phones, recording orders accurately, while providing gracious service to takeout guests
Operate cash register efficiently to accept payments for takeout orders

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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