Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $16.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Training opportunities
Employee Discounts
flexible scheduling
Meal Allowances
career growth

Job Description

The hiring establishment is a dynamic restaurant known for its commitment to providing exceptional dining experiences to guests. As a well-regarded establishment in the food service industry, the restaurant focuses on a welcoming atmosphere, high-quality service, and delicious cuisine. The restaurant prides itself on offering a warm and friendly environment not only for its guests but also for its employees, fostering a team-oriented culture where each staff member plays a vital role in the overall guest experience. With a dedication to service excellence and guest satisfaction, this restaurant continually seeks motivated individuals who demonstrate hospitality, professionalism, and a passion for delivering memorable customer experiences. This establishment operates within a lively and fast-paced atmosphere where teamwork and guest connection are paramount.

The role available is that of a Server, an integral part of the restaurant's front-of-house team responsible for welcoming, seating, and attending guests throughout their dining experience. This position requires an individual who can greet guests enthusiastically, develop personal rapport, and ensure each guest feels comfortable and well cared for. The Server will adhere strictly to grooming and dress code policies and maintain punctuality and attendance standards as outlined in the employee handbook. Duties extend to menu knowledge, recommending dishes and specials with confidence, handling guest inquiries about food and beverages, performing side work, and maintaining cleanliness in service areas. The Server also plays a vital role in assisting colleagues to maintain a smoothly functioning operation and improving the overall guest experience by reporting unsatisfactory events to management. The position encourages proactive communication and engagement with patrons to encourage return visits and the attendance of special events and promotions. This role is suitable for individuals aged 16 and above, capable of standing for extended periods, physically able to lift and maneuver food trays safely, and interested in developing fundamental service skills with hands-on experience in a bustling restaurant environment. The job offers an enriching work culture where interpersonal skills, customer service aptitude, and personal development are significantly valued.

Job Requirements

  • Must be of at least 16 years of age
  • ability to learn point of sale system and basic guest service standards
  • must have a basic knowledge of dining room and service procedures and functions
  • possess basic math skills and have the ability to handle money and operate a point-of-sale system
  • be able to work in a standing position for long periods of time (up to 5 hours)
  • be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds

Job Qualifications

  • Must be of at least 16 years of age
  • ability to learn point of sale system and basic guest service standards
  • must have a basic knowledge of dining room and service procedures and functions
  • possess basic math skills and have the ability to handle money and operate a point-of-sale system
  • be able to work in a standing position for long periods of time (up to 5 hours)
  • be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds

Job Duties

  • Welcome and greet guests enthusiastically with a warm friendly smile in accordance with the script provided by management
  • make all our guests feel comfortable and let them know you're there to personally take care of them
  • comply with standard grooming and dress code policies expressed in the employee handbook
  • develop personal relationships with guests and ensure that they have a positive and memorable experience
  • polish and prepare silverware used in service
  • check tables for clean and proper set up before seating guest
  • conform to acceptable attendance and punctuality standards as expressed in the employee handbook
  • report all unsatisfactory customer experiences to restaurant manager
  • inform guests of specials and menu changes
  • learn the menu and all of its items so that you can make recommendations you genuinely feel your guests will enjoy
  • answer questions about our food, beverages and other restaurant functions and services
  • let your guests know about future events and promotions and encourage them to attend
  • perform side work at the start and end of each shift as required by service station assignment
  • maintain clean service areas
  • be ready and willing to assist fellow servers as situations arise
  • thank guests for their visit and invite them to return
  • be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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