Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.75 - $16.25
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Work Schedule

Flexible
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Benefits

Competitive wages
meal discounts
401(k)
flexible schedules
A great work atmosphere

Job Description

Applebee's is a renowned full-service restaurant chain that has been serving communities with great food and welcoming environments since its inception. Owned and operated by T.L. Cannon, who manages 53 Applebee's Neighborhood Grill & Bar locations, the brand is deeply committed to offering exceptional dining experiences that blend quality, value, and attentive service. Applebee's focuses on fostering a work culture where team members are valued as the foundation of success, bringing their remarkable industry expertise to create memorable moments for guests. This restaurant emphasizes a fun and inclusive atmosphere where employees can build real connections and friendships, contributing to a sense of belonging for everyone on the team.

The Host/Hostess role at Applebee's is pivotal in setting the welcoming tone that defines the customer experience. As a frontline ambassador, the Host or Hostess is responsible for greeting guests as they arrive, offering a warm and friendly reception that enhances the overall dining experience. This role requires excellent communication skills to manage phone inquiries and provide accurate information about the restaurant efficiently. Furthermore, the Host/Hostess works closely with servers, kitchen staff, and management to ensure the seamless flow of daily operations. This collaborative environment highlights the importance of teamwork and the shared commitment to maintaining the highest standards in food quality and customer service.

Working at Applebee's also means being part of a dynamic team where personal and professional growth opportunities abound. The restaurant fosters an environment conducive to career advancement, enabling team members to grow within the company. Offering a competitive wage, employee meal discounts, a 401(k) plan, flexible scheduling, and a positive work environment, Applebee's ensures its team members are supported and motivated. If you have a passion for hospitality and the drive to contribute to a thriving team-focused atmosphere, this position offers an excellent platform to kickstart or advance a career in the restaurant industry. Applebee's commitment to core principles such as respect, integrity, and attention to detail further strengthens the work culture, encouraging employees to act as owners and maintain cleanliness and order in every aspect of the restaurant.

Job Requirements

  • Must be at least 17 years old
  • eligible to work in the United States
  • team-oriented with a passion to succeed
  • reliable and punctual
  • ability to stand for extended periods
  • flexible availability including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in a customer service or hospitality role is a plus
  • excellent communication and interpersonal skills
  • ability to work well under pressure in a fast-paced environment
  • basic knowledge of restaurant operations
  • friendly and approachable demeanor
  • ability to multitask effectively

Job Duties

  • Greet and welcome guests as they arrive at the restaurant
  • answer phone calls and provide information to guests
  • collaborate with servers, kitchen staff, and management to ensure smooth operations
  • assist in managing the guest waiting list
  • maintain cleanliness and organization in the host/hostess station
  • manage seating arrangements efficiently to maximize table turnover
  • provide excellent customer service and resolve guest concerns promptly

Job Criteria

Experience

No experience required


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