Host

Cowboy Jacks is a celebrated dining and entertainment venue located in Altoona, recognized for its vibrant atmosphere and excellent customer service. Voted the Best of the Chippewa Valley for 2025 by VolumeOne readers, Cowboy Jacks has earned the prestigious titles of #1 Best Happy Hour Spot and #1 Best Restaurant for Outdoor Dining. This acknowledgment highlights the establishment's dedication to providing a relaxing and enjoyable experience, featuring both indoor bars and a spacious outdoor patio. The venue offers happy hour promotions twice daily, catering to early afternoon guests as well as late-night patrons, ensuring there is always a lively environment for visitors to enjoy during their visit.

Working at Cowboy Jacks means joining a dynamic and energetic team in a fun, welcoming location. The restaurant emphasizes a positive work culture and values employees who thrive in a fast-paced setting and enjoy engaging with a diverse range of customers. The role demands flexibility, especially availability on weekends, to accommodate the restaurant's busy hours and to support its ongoing commitment to outstanding hospitality.

The position advertised focuses on providing a memorable and seamless dining experience for guests through efficient and friendly service. Key responsibilities include managing the seating arrangements by effectively coordinating the waitlist and guest notifications to minimize wait times and maximize customer satisfaction. In addition to ensuring guests are comfortably seated, employees are tasked with maintaining a clean and organized front entrance and waitlist area, answering telephone inquiries, and regularly checking restrooms to uphold high hygiene standards. This role is crucial in setting the tone of the customer’s dining experience, starting right at their arrival and continuing throughout their visit.

The ideal candidate is someone who naturally exudes enthusiasm and positivity, creating a welcoming atmosphere that enhances the overall restaurant experience. The ability to multitask, communicate clearly, and work collaboratively with the rest of the team is essential. Whether taking phone reservations, tracking menu availability, or assisting in coordinating the seating flow, every task is carried out with attention to detail and a customer-first approach.

Cowboy Jacks offers an exciting career opportunity in the hospitality industry for individuals who enjoy a sociable and varied workday. The establishment’s commitment to excellence and community recognition makes it not only a great place to work but also a prestigious brand in the local dining scene. Employees are empowered to contribute to the restaurant’s ongoing success while enjoying competitive wages and a supportive environment that encourages growth and professional development.