Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
Career development opportunities

Job Description

Uncommon Hospitality is a renowned restaurant group recognized for its commitment to exceptional guest experiences, unique dining environments, and fostering a collaborative work culture. Focused on delivering not just meals but memorable moments, Uncommon Hospitality continually strives to innovate and refine its hospitality standards. This organization thrives on providing front-line teams with comprehensive training and growth opportunities to cultivate future leaders in the restaurant industry. Their venues emphasize a welcoming atmosphere, quality service, and operational efficiency, setting a high bar for excellence in dining services.

The Morning Belle Host role at Uncommon Hospitality is a pivotal entry-level position designed to teach essential restaurant skills with an eye towards personal and professional growth within the company. The core purpose of this host role is to support the front of house team by efficiently managing guest interactions and service flow. Responsibilities include greeting guests with a positive attitude, managing table turns quickly and effectively, and assisting servers by delivering food and non-alcoholic beverages. This position requires attention to detail in maintaining clean and ready dining spaces, including clearing and sanitizing tables and ensuring restrooms meet cleanliness standards. The role also contributes to operational efficiency by helping dishwashers during downtime and managing ancillary tasks such as filling ice bins.

Ideal candidates for this role possess a cooperative spirit and a strong desire to learn foundational hospitality skills that are crucial for long-term career advancement. They are responsible for making every guest feel valued from the moment they enter the restaurant to the completion of their dining experience. The host is also charged with managing reservations, accurately documenting guest information, and coordinating seating arrangements to optimize service flow across dining sections.

This full-time position offers an excellent opportunity for individuals interested in cultivating a career in the hospitality industry. It emphasizes teamwork, communication, and a customer-centric approach while providing continuous training and developmental support. Compensation is competitive and reflects the entry-level nature of the role, with opportunities for growth into supervisory and managerial positions within the organization. The Morning Belle Host role is more than just a job; it is a foundation for building a rewarding career in restaurant management and hospitality services.

Job Requirements

  • High school diploma or equivalent experience desirable
  • customer service experience in restaurant or retail work environment preferred
  • availability to work flexible hours including weekends and holidays
  • ability to stand for extended periods
  • strong communication skills
  • basic math skills
  • ability to follow instructions and complete training
  • reliable and punctual

Job Qualifications

  • High school diploma or GED preferred (attained or in progress)
  • host/greeter or customer service experience in a restaurant or retail work environment preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • customer service orientation
  • ability to multitask and handle varying duties
  • positive attitude and team player

Job Duties

  • Delivers food and non-alcoholic beverages to guests
  • clears and cleans tables and table areas between guests to minimize turn-times and ensure a clean dining experience for every guest
  • partners with host to ensure awareness of table readiness for quick turn-times
  • ensures restrooms are clean at all times
  • fills ice bins as needed
  • assists dishwashers during downtime and as needed
  • completes all required training for the role
  • other duties as assigned
  • greet guests positively as a representation of their first interaction with the restaurant
  • determine seating capacity guests require for their party size and accommodate any special arrangements
  • provide guests with a wait time determined by the number of tables that will soon become available
  • properly seat guests by rotating between various sections to ensure servers can provide fast and friendly customer service to each guest
  • organize food menus, LTO menus, kid’s menus, and other promotional material and ensure they are properly distributed to each guest
  • taking reservations over the phone and making sure all arrangements are documented with the guests’ name, phone number, number of people expected, and time of arrival
  • continually conduct secondary work during times where the restaurant is not as busy such as sweeping entrance area, washing windows, wiping down children’s booster seats, and assisting servers

Job Criteria

Experience

Entry Level (1-2 years)


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