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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Ema is a vibrant Mediterranean restaurant located at The Domain NORTHSIDE in Austin, Texas. Renowned for its light, California-inspired approach to Mediterranean cuisine, Ema aims to offer diners a relaxing and sun-drenched experience reminiscent of a summer day along the Mediterranean coast. This restaurant, founded by Chef Partner CJ Jacobson, boasts both indoor and outdoor dining spaces designed to create a welcoming and comfortable atmosphere for guests year-round. It is part of the Lettuce Entertain You Enterprises family, a nationally recognized restaurant group with over 100 locations known for their exceptional food, outstanding service, and supportive work environments. Lettuce Entertain You is committed to fostering creativity, passion, and growth among its staff, offering career-long training and professional development opportunities. Ema is seeking dedicated Host Staff to join their team and provide exceptional guest experiences.
The Host role at Ema is crucial for ensuring smooth and welcoming operations at the restaurant's front of house. Hosts are responsible for greeting and seating guests warmly, managing telephone communications, taking reservations, and maintaining an accurate understanding of guest volume and wait times. Hosts also assist with coat check duties and play a significant role in creating a positive and efficient dining environment. This position demands excellent communication skills, the ability to multitask calmly, and a friendly and patient demeanor when interacting with guests. Hosts must be physically capable of moving and lifting items such as chairs and tables safely while standing and walking throughout their shifts. The role requires flexibility in scheduling, with availability across various days, shifts, and weekends. Joining Ema not only means becoming part of a creative and committed team but also gaining access to comprehensive benefits, including health insurance through Blue Cross Blue Shield, dental and vision insurance, life and accident protection, paid vacation for qualifying employees, and retirement plans like 401(k). Ema values employee wellness and supports mental health through an assistance program, making it an excellent choice for individuals seeking both career growth and personal well-being in a dynamic hospitality setting. This position is an excellent opportunity for motivated individuals who thrive in fast-paced environments and are passionate about delivering memorable dining experiences. If you are enthusiastic about hospitality and want to be part of a progressive company that values its employees, Ema encourages you to apply and join their creative, caring team.
The Host role at Ema is crucial for ensuring smooth and welcoming operations at the restaurant's front of house. Hosts are responsible for greeting and seating guests warmly, managing telephone communications, taking reservations, and maintaining an accurate understanding of guest volume and wait times. Hosts also assist with coat check duties and play a significant role in creating a positive and efficient dining environment. This position demands excellent communication skills, the ability to multitask calmly, and a friendly and patient demeanor when interacting with guests. Hosts must be physically capable of moving and lifting items such as chairs and tables safely while standing and walking throughout their shifts. The role requires flexibility in scheduling, with availability across various days, shifts, and weekends. Joining Ema not only means becoming part of a creative and committed team but also gaining access to comprehensive benefits, including health insurance through Blue Cross Blue Shield, dental and vision insurance, life and accident protection, paid vacation for qualifying employees, and retirement plans like 401(k). Ema values employee wellness and supports mental health through an assistance program, making it an excellent choice for individuals seeking both career growth and personal well-being in a dynamic hospitality setting. This position is an excellent opportunity for motivated individuals who thrive in fast-paced environments and are passionate about delivering memorable dining experiences. If you are enthusiastic about hospitality and want to be part of a progressive company that values its employees, Ema encourages you to apply and join their creative, caring team.
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or customer service preferred
- ability to work flexible hours including weekends
- must be able to lift and move up to 50 pounds
- ability to stand and walk for long periods
- good communication skills in English
- ability to follow safety and sanitation procedures
Job Qualifications
- Excellent communication skills
- ability to multitask and work in a fast-paced environment
- experience in customer service or hospitality preferred
- strong interpersonal skills with a friendly and patient demeanor
- basic proficiency in operating reservation and communication systems
- ability to stand and walk for entire shifts
- knowledge of safety and sanitation guidelines
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones and take orders, messages and reservations
- be available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- multitask calmly and effectively
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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