Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.50 - $21.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned restaurant chain specializing in Asian cuisine, known for its unique blend of bold flavors and an inviting dining atmosphere. Established with a commitment to quality and hospitality, P.F. Chang's has grown into one of the most recognized names in the casual dining industry across the United States and internationally. The company prides itself on creating memorable dining experiences that celebrate life, family, and food, making it a beloved destination for guests seeking not only delicious meals but also a warm, welcoming environment. With its rich heritage and commitment to innovation, P.F. Chang's continually strives to deliver exceptional customer service and culinary delights through fresh ingredients and inspired recipes.

The Host or Hostess role at P.F. Chang's is integral to maintaining the smooth operation and positive ambiance of the restaurant. This position is responsible for providing guests with a warm first impression and ensuring their experience is pleasant from the moment they enter until they leave. The Host acts as the face of the restaurant, greeting guests courteously, managing seating arrangements, and controlling the flow within the dining area. This job offers both full-time and part-time opportunities with a competitive pay range of $18.50 to $21.50 per hour, depending on experience. The role promises a dynamic and fast-paced environment where multitasking and effective communication are key.

In addition to the competitive salary, P.F. Chang's values the growth and well-being of its team members by offering extensive benefits, including flexible scheduling, paid on-the-job training, opportunities for advancement through internal promotion, discounted meals, and exclusive team member offers. The company also supports its employees with a comprehensive benefits package for qualifying team members, such as medical, dental, and vision insurance, a 401(k) retirement plan, paid sick leave in applicable jurisdictions, and much more.

This position suits individuals who are passionate about hospitality, eager to learn, and committed to delivering excellent customer service. No prior experience is necessary as P.F. Chang's provides thorough training to equip every Host or Hostess with the skills needed to excel. The role demands a high level of professionalism, the ability to work efficiently under pressure, and the readiness to engage with guests and team members in a positive and respectful manner. Join P.F. Chang's and become part of a team that celebrates life and creates meaningful experiences for its guests every day.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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