Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $14.25
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
meal discounts
flexible scheduling
Employee Meals
Training and Development

Job Description

The hiring establishment is a well-regarded restaurant dedicated to providing outstanding guest experiences through exceptional hospitality and service. This restaurant is known for its warm atmosphere, quality dining offerings, and attention to detail. They aim to create a welcoming environment from the moment guests arrive, ensuring that each visit is memorable and enjoyable. As part of their commitment to excellence, they are looking to expand their team with a talented and enthusiastic Host or Hostess who understands the importance of first impressions and guest satisfaction.\n\nThe Host or Hostess position is a vital role in the restaurant's front-of-house team. The primary responsibility is to welcome and warmly greet guests as they arrive, managing the seating process efficiently and promptly to accommodate guest preferences and ensure smooth operation during busy periods. This role requires someone who can handle multiple tasks with grace and professionalism, including managing waiting lists, communicating with servers, and maintaining cleanliness and order in the foyer and hostess stand. The ideal candidate will be personable, highly organized, and able to work in a fast-paced environment while maintaining a cheerful demeanor. The position is suitable for individuals 16 years of age or older and does not require previous restaurant experience, making it an excellent opportunity for those interested in gaining experience in hospitality. Employees must be able to stand for extended periods and communicate clearly in the primary language of the guest base. The restaurant values exceptional grooming habits and expects team members to represent the establishment with a polished appearance. Overall, the Host or Hostess role is crucial to setting the tone for guests’ entire dining experience and ensuring that operations run smoothly during seating and service times.

Job Requirements

  • Be 16 years of age
  • No previous restaurant experience required
  • Be able to work in a standing position for long periods of time (up to 5 hours)
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests
  • Must have exceptional grooming habits

Job Qualifications

  • Be 16 years of age
  • No previous restaurant experience required
  • Be able to work in a standing position for long periods of time
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests
  • Must have exceptional grooming habits

Job Duties

  • Warmly and graciously greet all guests upon arrival
  • Open the front door for guests entering or leaving the restaurant when possible
  • Record guest names and the number of people in their party when immediate seating is limited
  • Call out name and number of party when tables become available
  • Provide guests with estimated waiting time
  • Accommodate special seating requests for guests whenever possible
  • Seat guests based on guest preferences and balancing of customer flow in service stations
  • Help bus tables and help keep floors clean
  • Keep hostess stand and closet clean and stocked
  • Clean all windows in the foyer
  • Stock bathrooms and make sure they stay clean with hourly bathroom checks
  • Upon seating, offer guests a menu and inform them of their server’s name
  • Inspect table for proper presentation and completeness
  • Relay messages to servers as needed
  • Thank guests as they leave and invite them to return
  • Answer the phone with a smile and the correct greeting

Job Criteria

Experience

No experience required


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