Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a globally recognized casual dining restaurant chain specializing in Asian cuisine. Established in 1993, P.F. Chang's has grown to become a leader in the restaurant industry, known for its innovative menu, upscale ambiance, and exceptional guest experience. The company is committed to quality food, outstanding service, and creating a welcoming environment for both guests and team members. With locations across the United States and around the world, P.F. Chang's prides itself on fostering a culture of inclusivity, teamwork, and professional growth for its employees. The restaurant operates with a dedication to sustainability and community involvement, aiming to make a positive impact beyond just dining.

P.F. Chang's is currently hiring for the position of Host or Hostess, available on a full-time or part-time basis. This role is crucial to maintaining the flow and atmosphere of the restaurant by serving as the first and last point of contact for guests. The pay range for this position is $14.00 to $17.00 per hour, commensurate with experience. As a Host or Hostess, the individual will be responsible for welcoming guests, managing wait times, answering questions, and ensuring a warm and professional hospitality experience from arrival to departure. Training is provided to new hires, so prior experience is not required. This position offers an excellent opportunity for individuals who enjoy working in a fast-paced, customer-focused environment and are interested in opportunities for advancement within a respected dining brand.

The role requires strong communication skills and the ability to multitask efficiently in a busy restaurant setting. Hosts and Hostesses at P.F. Chang's are instrumental in upholding the company's high standards for safety and sanitation, contributing to a clean and organized front-of-house environment. They also assist with seating arrangements, reservations, and sometimes take food orders, helping to ensure guest satisfaction and smooth operations. With a focus on team collaboration and guest engagement, this position offers a rewarding experience for individuals passionate about hospitality. Benefits for team members include competitive pay, flexible scheduling, paid on-the-job training, discounted meals, and various employee incentives. Qualified employees may also be eligible for medical, dental, and vision insurance, paid sick leave, and a 401(k) retirement plan based on hours worked. P.F. Chang's commitment to employee growth and satisfaction makes this an ideal job for those seeking long-term career opportunities in the restaurant industry.

Job Requirements

  • previous experience is not required as training is provided
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • effective communication with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • effective communication skills with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, team-oriented environment

Job Duties

  • interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • learn restaurant seating layout, server area divisions, and food delivery procedures
  • set and clear tables neatly and efficiently according to company specifications
  • learn curbside pickup process and takeout expectations
  • conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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