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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $23.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
flexible schedule
Opportunity for growth
Positive work environment
Training and Development
Employee Discounts
Paid Time Off
Job Description
Border Cafe in Saugus is a well-established, award-winning full-service restaurant known for providing high-quality food and exceptional customer service. As a staple in the local restaurant scene, Border Cafe has gained recognition for its commitment to excellence and continues to grow steadily with loyal customers returning daily, weekly, and monthly. The restaurant prides itself on maintaining a fast-paced yet warm and welcoming environment where guests can enjoy a memorable dining experience. The team is dedicated to upholding superior service standards and fostering a friendly, dynamic workplace culture. With an emphasis on quality and customer satisfaction, Border Cafe offers opportunities for employees to thrive while making great money in a supportive setting.
The role of Host at Border Cafe is vital in ensuring seamless operations within this bustling restaurant. The Host acts as the initial point of contact for guests, providing excellent customer service by greeting customers warmly, managing seating arrangements efficiently, and maintaining communication with staff and management. This position requires an individual who can thrive in a fast-paced environment, handle multiple responsibilities such as answering phone calls, taking wait times, monitoring cleanliness of restrooms, knowing seating sections and table numbers, and participating in seat rotation. Adherence to health department rules, regulations, and customer service guidelines is a must. Border Cafe seeks hosts who are proactive, organized, and customer-centric, with excellent interpersonal skills to contribute to a smooth dining experience. Employment type includes full-time and part-time with competitive pay hourly rates ranging from $18 to $23, accommodating various shifts including day, night, weekends, and holidays. This is a great opportunity for someone passionate about hospitality, willing to work hard, and eager to join a reputable, growing restaurant team.
The role of Host at Border Cafe is vital in ensuring seamless operations within this bustling restaurant. The Host acts as the initial point of contact for guests, providing excellent customer service by greeting customers warmly, managing seating arrangements efficiently, and maintaining communication with staff and management. This position requires an individual who can thrive in a fast-paced environment, handle multiple responsibilities such as answering phone calls, taking wait times, monitoring cleanliness of restrooms, knowing seating sections and table numbers, and participating in seat rotation. Adherence to health department rules, regulations, and customer service guidelines is a must. Border Cafe seeks hosts who are proactive, organized, and customer-centric, with excellent interpersonal skills to contribute to a smooth dining experience. Employment type includes full-time and part-time with competitive pay hourly rates ranging from $18 to $23, accommodating various shifts including day, night, weekends, and holidays. This is a great opportunity for someone passionate about hospitality, willing to work hard, and eager to join a reputable, growing restaurant team.
Job Requirements
- High school diploma
- Experience in restaurant hosting preferred
- Ability to work full-time or part-time
- Willingness to work day, night, weekend, and holiday shifts
- Good physical condition
- Ability to communicate effectively
- Reliable transportation or plan to relocate to Newark, DE
- Ability to adhere to health and safety regulations
Job Qualifications
- Experience as a restaurant host
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Active listening
- Excellent physical condition
- Customer-centric
- High school diploma
- Food safety training considered a plus
Job Duties
- Provide excellent customer services
- Greet customers and sit guests with menus
- Answer phone calls
- Take the wait
- Check the bathroom
- Know sections and table numbers
- Sit in rotation
- Communicate with all hosts and managers
- Adhere to all relevant health department rules, regulations, and customer service guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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