Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a distinguished restaurant chain renowned for delivering exceptional Asian-inspired dining experiences. With a commitment to quality food, vibrant ambiance, and excellent customer service, P.F. Chang's has earned its place as a leading casual dining establishment nationwide. Known for combining traditional Asian flavors with contemporary culinary techniques, the brand offers a welcoming environment where guests can enjoy unique dishes crafted from fresh ingredients. This company believes in fostering a supportive culture that encourages growth, learning, and teamwork, making it an attractive employer for both entry-level and experienced restaurant professionals.

The current opportunity at P.F. Chang's is for a Host or Hostess position, available in both full-time and part-time employment types. The pay range for this role is $16.00 to $19.00 per hour, dependent on experience. This role is critical as the first point of contact for guests, ensuring a warm, inviting atmosphere that reflects the company’s dedication to hospitality excellence. The Host maintains the overall flow of the restaurant by greeting guests courteously, managing reservations, and coordinating seating arrangements efficiently. When wait times occur, the Host provides accurate wait estimates and assists with guest inquiries to maintain satisfaction.

In addition to guest interaction, Hosts uphold high standards of sanitation and safety in the lobby and entry areas, which contributes to a safe and welcoming dining environment. This position involves learning the restaurant's seating layout, understanding server station boundaries, and familiarizing oneself with the curbside pickup and takeout procedures. The Host also assists with setting and clearing tables adhering to the specific standards of P.F. Chang's.

P.F. Chang's offers paid on-the-job training, which means no prior experience is necessary. The company values excellent customer service skills and the ability to communicate effectively with both guests and team members. Flexibility in scheduling is provided to accommodate various shifts, supporting a work-life balance. This position is ideal for individuals who thrive in fast-paced, team-oriented environments and are eager for opportunities for advancement, as P.F. Chang's promotes from within.

Employees benefit from a comprehensive package that includes competitive pay, flexible scheduling, discounted meals, and exclusive team member discounts. The company also maintains traditional holiday closures on Thanksgiving and Christmas at most locations. Additionally, qualifying team members can participate in a 401(k) retirement plan, medical, dental, and vision insurance plans based on hours worked, and paid sick leave in jurisdictions where this is required.

Working at P.F. Chang's means being part of a passionate team committed to meaningful work driven by the purpose to Celebrate Life, Family, and Food. Candidates are encouraged to apply by preparing their work history or resume and submitting their applications online. This is an excellent chance to join a vibrant company culture where hospitality shines and career growth is supported.

Job Requirements

  • Previous experience is not required because training is provided
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation and safety procedures
  • must communicate effectively with co-workers and guests
  • flexibility in scheduling to work a variety of shifts
  • ability to multi-task in fast-paced team environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • effective communication skills with co-workers and guests
  • flexibility to work various shifts
  • ability to multi-task in a team-oriented, fast-paced environment

Job Duties

  • Interact courteously with guests including answering phones, greeting, seating, making reservations, and taking food orders
  • uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • learn restaurant seating layout, server areas, and food delivery process
  • set and clear tables neatly and efficiently following company specifications
  • learn curbside process and takeout expectations
  • conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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