Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $11.00 - $15.50
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50% food discount
25% family food discount
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness coverage
Hospital Indemnity coverage
Employee Stock Purchase Program
401k plan with company match
Paid Time Off

Job Description

Red Robin is a renowned full-service restaurant known for its unique, laid-back atmosphere and vibrant personality. Unlike typical burger joints, Red Robin offers a high-energy and fun environment, where unbridled hospitality is at the core of its guest experience. This popular chain is famous for its mouth-watering burgers and world-famous steak fries, delivering not just food but a memorable dining experience to all its customers. Red Robin fosters an inclusive culture valuing diversity and a sense of belonging, welcoming every individual whether they share similarities or differences. This welcoming approach contributes to its reputation as a place that feels like home for both guests and employees alike.

As an employer, Red Robin is committed to growth and opportunity. Many of its management team members started as hourly teammates, emphasizing career advancement and professional development within the company. This focus on growth is part of Red Robin's mission to "Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile." With excellent opportunities to grow, flexible work schedules, and a supportive team environment, Red Robin stands out as an employer dedicated to its staff's success and well-being.

The Host role at Red Robin is a vital position within the Front of House service team. Hosts are the first point of contact for guests and play a crucial role in creating a positive and lasting first impression. Responsibilities include greeting guests warmly, displaying a friendly demeanor, and escorting guests to their tables. Hosts manage reservations and waitlists efficiently to ensure a smooth dining experience. In this role, excellent customer service skills are essential, as hosts contribute significantly to overall guest satisfaction. The position is well-suited for individuals aged 17 and older, seeking a dynamic and interactive work environment.

Red Robin offers a competitive hourly wage ranging from $10.59 to $12.77, with additional compensation possibilities such as referral bonuses and employee stock purchase programs after meeting eligibility requirements. Benefits include comprehensive health coverage options such as medical, dental, vision, accident, and critical illness insurance, plus retirement benefits through a 401(k) plan with company matching. Paid time off is also available for eligible employees, enhancing work-life balance. The restaurant’s culture encourages fun and camaraderie, promoting a sense of family among staff members while enabling career growth and development.

Joining Red Robin as a Host means becoming part of a lively team dedicated to exceptional hospitality. The restaurant's energetic atmosphere combined with meaningful opportunities to advance makes it an excellent choice for anyone looking to launch or grow their career in the restaurant industry. With a focus on customer connection, fun, and generosity, Red Robin invites enthusiastic individuals to apply and be part of a team that is passionate about delivering memorable dining experiences.

Job Requirements

  • Must be at least 17 years old
  • Ability to communicate effectively with guests and team members
  • Willingness to work flexible schedules including evenings, weekends, and holidays
  • Capability to handle high volume and fast-paced work
  • Basic proficiency with reservation systems
  • Commitment to providing excellent customer service
  • Physical ability to stand and move throughout the shift

Job Qualifications

  • Minimum age of 17 years
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced team environment
  • Previous customer service experience preferred but not required
  • Basic computer skills for managing reservations
  • Friendly and approachable personality
  • Ability to stand for extended periods during shifts

Job Duties

  • Greet guests with a friendly demeanor and provide a great first impression
  • Escort guests to their tables efficiently and courteously
  • Manage reservations and maintain an organized waitlist when necessary
  • Collaborate with the front of house team to ensure smooth service flow
  • Address guest inquiries and requests promptly and professionally
  • Maintain cleanliness and organization of the host area
  • Support other front of house roles during busy periods

Job Criteria

Experience

No experience required


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