Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.75 - $16.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is an iconic American restaurant and retail company known for its unique blend of Southern-inspired comfort food and nostalgic country store ambiance. Established in 1969, Cracker Barrel has grown into a beloved brand with more than 70,000 team members across the United States, committed to creating warm, welcoming environments where guests can gather, enjoy generous servings, and discover unexpected finds. The company prides itself on not only serving great food but also fostering genuine connections and a sense of belonging among its guests and employees alike. Cracker Barrel has a strong culture emphasizing pride in work, teamwork, and a supportive atmosphere that helps employees grow and succeed. The company stands by its core values, encouraging a work environment that is inclusive, respectful, and engaging for everyone who walks through the doors.

The Host role at Cracker Barrel is an integral part of the guest experience, setting the tone for memorable visits from the moment diners arrive. As a Host, you will be responsible for warmly greeting guests, making them feel right at home, and ensuring the efficient flow of the dining room. This involves managing the waitlist, updating guests with a smile, and preparing tables for the next group of guests. This position is perfect for those who thrive in a team-first environment, stay composed during busy times, and possess an approachable, positive attitude. No prior restaurant experience is necessary, as comprehensive training through Cracker Barrel's industry-leading PAR program begins on day one, equipping new hires with all the skills needed to succeed.

In this role, you will become the face of the company, delivering excellent customer service and making moments matter during every interaction. Cracker Barrel offers competitive weekly pay with same-day pay access and extensive benefits starting from day one, including health insurance eligibility for both full and part-time employees, vacation time, and access to an employee assistance program (EAP). The company also supports career growth with opportunities for development, a 401k plan with company matching starting at 90 days, and an Employee Stock Purchase Program. Employees enjoy a culture of belonging supported by onboarding, ongoing training, recognition programs, and employee events that cultivate a sense of community. Additional perks, including a 35% discount on Cracker Barrel food and retail items and exclusive discounts on home, travel, and cell phones, add extra value to the work experience. If you are someone who values connection, teamwork, and making a difference in the guest experience, Cracker Barrel offers a welcoming place to find your fit and grow your career.

Job Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to remain calm under pressure
  • Team-oriented mindset
  • Flexibility to work various shifts including weekends and holidays
  • Ability to stand for extended periods
  • Willingness to complete Cracker Barrel's PAR training program

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior customer service experience helpful but not required
  • Excellent communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Demonstrated ability to work effectively in a team setting
  • Positive attitude with a friendly and approachable style
  • Willingness to learn and adapt through training and development programs

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the dining room flow by coordinating the waitlist
  • Update guests with a friendly attitude during wait times
  • Prepare tables and seating areas for incoming guests
  • Maintain a calm and positive demeanor even during busy periods
  • Collaborate closely with team members to ensure smooth operations
  • Help create a welcoming and comfortable environment for all visitors

Job Criteria

Experience

No experience required


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