Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $20.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American restaurant chain known for its Asian-themed cuisine, blending traditional Chinese dishes with modern culinary techniques. Established in 1993, P.F. Chang's has grown to become a popular dining destination offering a comfortable and inviting atmosphere combined with high-quality food and excellent customer service. The company is recognized for its commitment to providing a memorable dining experience through its vibrant ambiance and attentive team members. P.F. Chang's takes pride in fostering a positive work environment that encourages growth, development, and teamwork among its employees. The restaurant offers both full-time and part-time employment opportunities, with a starting pay range of $17.00 to $20.00 per hour depending on experience.

The Host or Hostess position at P.F. Chang's plays an integral role in delivering an exceptional hospitality experience to every guest. As the first point of contact, the Host is responsible for creating a warm and welcoming environment that sets the tone for the entire dining experience. This role involves managing the flow of the restaurant by greeting guests promptly, providing accurate wait times during busy periods, and facilitating seating arrangements efficiently. Hosts are expected to maintain professional and courteous interactions with guests, answering phones, managing reservations, and addressing any inquiries guests may have. The position demands a keen attention to detail, including upholding rigorous safety and sanitation standards in the front-of-house environment such as the host desk, lobby area, and entryway. In addition, Hosts will assist in learning the restaurant’s seating layout, mastering food delivery processes, and supporting curbside takeout operations.

This role is an excellent starting point for those new to the restaurant industry, as previous experience is not required. P.F. Chang's provides comprehensive paid training to equip team members with the skills needed to succeed. The company values multitasking and teamwork, expecting Hosts to efficiently handle side work and adapt to varying shift schedules in a fast-paced environment. Joining P.F. Chang’s means becoming part of a supportive team where opportunities for advancement are abundant, and employees are encouraged to grow their careers within the company. Additional perks include discounted meals, flexible scheduling, employee referral programs, and exclusive team member discounts. P.F. Chang's closes on major holidays like Thanksgiving and Christmas to support work-life balance for its staff. Benefits for qualifying employees extend to a 401(k) retirement plan, medical, dental, and vision insurance, as well as paid sick leave where applicable.

Working at P.F. Chang's means more than just having a job; it is about contributing to a purpose-driven culture that celebrates life, family, and food. Passionate team members take pride in their meaningful work and the positive impact they have on guests and colleagues alike. If you enjoy a dynamic and engaging environment where your contributions are valued and teamwork is at the core, the Host or Hostess role at P.F. Chang’s offers an excellent opportunity to grow within a respected restaurant organization while delivering remarkable guest experiences.

Job Requirements

  • Previous experience is not required
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must be able to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, teamwork environment

Job Qualifications

  • High school diploma or equivalent preferred
  • excellent customer service skills
  • strong communication skills
  • ability to multitask in a fast-paced environment
  • teamwork oriented
  • capable of learning and following safety and sanitation procedures

Job Duties

  • Interact courteously with guests (answer phones, greet guests, seat guests, make reservations, take food orders)
  • uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • learn curbside process and takeout expectations
  • conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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