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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $11.00 - $15.25
Work Schedule
Flexible
Benefits
Flexible work schedules
employee discount
Referral bonuses
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Job Description
Red Robin Gourmet Burgers and Brews is a nationally recognized full-service restaurant chain known for its signature gourmet burgers, bottomless steak fries, and a fun, welcoming atmosphere. Established decades ago, Red Robin has grown into a beloved dining destination that prides itself on delivering exceptional customer experiences through upbeat and friendly service. The company values diversity and inclusivity, fostering a sense of belonging among its team members and guests alike. Red Robin is a high-volume restaurant concept that offers excellent growth opportunities within its corporate and restaurant operations. Many of the current managers began their careers as hourly team members,... Show More
Job Requirements
- Must be 17 years or older
- Ability to provide friendly and professional customer service
- Availability to work flexible schedules including nights, weekends, and holidays
- Ability to stand for long periods
- Basic numerical and verbal communication skills
- Willingness to work as part of a team
- Ability to handle high-pressure situations calmly and effectively
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or hospitality role is an asset
- Strong interpersonal and communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Friendly and approachable personality
- Basic knowledge of restaurant operations is beneficial but not required
- Ability to stand for extended periods during shifts
Job Duties
- Greet guests with a friendly and welcoming demeanor
- Escort guests to their tables and manage seating arrangements
- Take reservations and manage the waitlist during busy periods
- Provide excellent customer service to enhance guest satisfaction
- Collaborate with the rest of the Front of House team to maintain smooth restaurant operations
- Answer guest questions about the menu, specials, and restaurant policies
- Handle guest concerns or complaints with professionalism and escalate when necessary
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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