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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Employee stock purchase plan
Employee assistance program
Health Insurance
401(k) matching
Job Description
Cracker Barrel is a beloved American restaurant and retail chain that has been serving guests with delicious food, comforting atmospheres, and genuine hospitality since 1969. Known for its unique blend of Southern country cuisine and old-fashioned country store charm, Cracker Barrel offers more than just a meal – it’s a place where guests can gather, reconnect, and feel right at home. With over 70,000 team members nationwide, the company takes pride in its strong roots and commitment to creating memorable experiences through warm welcomes and quality service. The organization values teamwork, a supportive culture, and continuous employee development, making it... Show More
Job Requirements
- No prior restaurant experience required
- Ability to stand and walk for extended periods
- Must be able to handle busy and sometimes stressful situations with composure
- Availability to work flexible shifts including weekends and holidays
- Basic literacy and numeracy skills
- Legal authorization to work in the country
- Ability to follow instructions and complete training programs
Job Qualifications
- High school diploma or equivalent preferred
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Friendly and approachable demeanor
- Basic understanding of customer service principles
- Willingness to learn and adapt
- Team player mentality
Job Duties
- Greet guests warmly and make them feel welcome
- Manage the dining room waitlist efficiently
- Update guests regularly and courteously on wait times
- Prepare tables quickly and properly for incoming guests
- Maintain smooth flow of guests and seating to optimize dining experience
- Collaborate with team members to ensure excellent customer service
- Handle guest inquiries and assist with special requests professionally
Job Criteria
Experience
No experience required
Job Location
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