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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Benefits
401k with match
employee discount
room for growth
Paid Time Off
Health Insurance
flexible schedule
Job Description
The Olde Mecklenburg Brewery (OMB) is a renowned craft brewery based in Charlotte, North Carolina. Since its founding in 2009, OMB has established itself as one of Charlotte’s premier destinations for beer lovers and aficionados. It prides itself on brewing beers following the historic German Purity Law, Reinheitsgebot, which ensures that beers are made only with water, barley, hops, and yeast—setting a standard for authenticity and quality that appeals to traditional and modern beer enthusiasts alike. OMB is more than a brewery; it is a cultural hub that celebrates German brewing traditions while fostering community engagement in Charlotte. The original... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to communicate effectively
- Strong interpersonal skills
- Ability to multitask in a fast-paced environment
- Must be at least 18 years old
- Ability to pass background check
- Willingness to work flexible hours including evenings and weekends
Job Qualifications
- Preferred service experience
- Positive attitude and outgoing demeanor
- Team-oriented
- Excellent communication and interpersonal skills
- Ability to handle stressful situations with composure
- Organizational skills
- Ability to multi-task
- Basic computer skills
Job Duties
- Welcome guests upon arrival
- Maintain a positive and friendly attitude to create a welcoming atmosphere
- Manage the seating chart to ensure an efficient flow of guests and optimal table turnover
- Keep track of guest wait list and assign tables as they become open
- Communicate wait times and delays to guests
- Assist guests with takeout orders, beer-to-go orders, and merchandise orders
- Answer phone calls and inquiries regarding hours and service
- Record and manage reservations for larger groups to maximize seating capacity
- Communicate effectively with management, culinary team, and server to ensure a smooth dining experience
- Provide exceptional customer service
- Assist guests with special requests or accommodations
- Maintain cleanliness and organization of host stand, menus, and dining area
- Familiarize yourself with OMB’s menu and make recommendations
- Promote ongoing promotions, events, or loyalty programs to guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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