Host

Lynn, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $16.00 - $22.00

Work Schedule

Flexible

Benefits

Great pay

flexible schedules

growth opportunities

Job Description

The establishment seeking a Host/Hostess is a dynamic and guest-focused restaurant committed to providing exceptional dining experiences. This restaurant is renowned for its warm hospitality and cohesive team environment, where every member is dedicated to the collective success and satisfaction of its guests. As a cornerstone of the establishment's welcoming atmosphere, the Host/Hostess plays a pivotal role in setting the tone for the dining experience. Recognized as the first and last point of contact for guests, this role is crucial in representing the restaurant's brand and culture. The Host/Hostess is not only responsible for greeting guests but also for ensuring... Show More

Job Requirements

Ability to communicate (speak, read, and write) in English
Basic computer skills
Ability to work in a high volume, fast-paced work environment

Job Qualifications

Ability to communicate (speak, read, and write) in English
Basic computer skills
Experience in customer service or hospitality preferred
Strong interpersonal and communication skills
Ability to remain professional and polite under pressure

Job Duties

Understand our guest-obsessed culture and do whatever it takes to create a positive and memorable guest experience
Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated
Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service
Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues plus one to ensure overall guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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