Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.67
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Flexible Hours
Training
Real Advancement Opportunities

Job Description

Since 1958, IHOP has been a beloved establishment where people come together to share moments over delicious breakfast foods and more. As a prominent restaurant chain specializing in hearty and tasty menu items, IHOP has built a legacy around creating joyful experiences filled with smiles. The brand’s culture revolves around positivity and excellent customer service, reinforced by its recent logo update that features a smile to symbolize its warm and welcoming spirit. IHOP’s restaurants are known for inviting atmospheres where guests can enjoy meals before sporting events, grab quick bites, or take study breaks in a friendly environment. The company prides itself not just on its food but also on its commitment to creating memorable dining experiences through attentive service and a clean, comfortable setting.

We are currently seeking an enthusiastic and dedicated Host to join our team. This is a critical role that requires a combination of excellent people skills and strong organizational abilities. The Host will be the first point of contact for guests, responsible for greeting and seating them while maintaining a positive and professional demeanor. As a Host at IHOP, you will serve as the friendly face behind the smile, ensuring that everyone who walks through our doors feels welcomed and valued. Beyond just seating guests, your responsibilities will also involve assisting with special accommodations, managing wait lists during busy periods, processing To-Go orders, and providing helpful recommendations about our menu offerings. This role requires exceptional multitasking abilities, quick thinking, and a cooperative attitude to maintain the smooth flow of operations in a high-activity restaurant environment.

The ideal candidate must be punctual, well groomed, and wear a clean uniform, ready to contribute to a team that values teamwork and excellent communication. Previous experience as a host is appreciated but not mandatory, as IHOP offers training and real advancement opportunities. This position also requires the ability to handle money transactions responsibly and work effectively under pressure while maintaining composure. Mandatory qualifications include an active Food Handler's Card, and the ability to work weekends and holidays to meet the demands of our busy operation. Our competitive pay and flexible hours make IHOP a rewarding workplace for those who are passionate about hospitality and customer service. Join us to share your smile and make meaningful connections with guests in an environment that feels like a community, not just a restaurant.

Job Requirements

  • Must be able to multitask and act quickly
  • must be able to work weekends and holidays
  • must showcase teamwork and communications skills
  • prior experience as a host is a plus
  • must be able to handle money transactions responsibly
  • must be a team player
  • must have an active Food Handler's Card

Job Qualifications

  • Prior experience as a host is a plus
  • must showcase teamwork and communications skills
  • must be able to handle money transactions responsibly
  • must be a team player
  • must have an active Food Handler's Card

Job Duties

  • Greeting, seating and escorting guests to their tables with a smile and welcoming comments
  • open doors for guests arriving and departing
  • accommodating any special needs of a guest ie
  • boosters, highchairs, disabilities
  • process To-Go orders
  • manage wait lists when the restaurant is busy
  • providing menu recommendations and additional information such as our specials
  • up selling additional products when appropriate
  • taking orders
  • communicating order details to the kitchen staff
  • delivering food and beverages in a timely fashion to curb side pick up guests
  • cleaning and maintaining the appearance of the restaurant
  • providing exceptional customer experience
  • answering the telephone per SOP

Job Criteria

Experience

Entry Level (1-2 years)


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