Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Employee Discounts
flexible scheduling
Career advancement opportunities
training programs
team environment
Job Description
This job opening is at a reputable restaurant that values exceptional guest service and smooth operational flow within its dining area. As a customer-focused establishment, the restaurant is dedicated to providing an enjoyable dining experience by ensuring guests feel welcomed, attended to, and satisfied throughout their visit. Known for a warm atmosphere and top-tier hospitality, the restaurant is committed to maintaining high standards of cleanliness, efficiency, and guest interaction. The team environment promotes collaboration, respect, and a strong work ethic among employees, making it an attractive venue for those passionate about hospitality. Employment for this role typically falls under the part-time or full-time category depending on business needs, and while salary is competitive, it is commensurate with experience and local market standards. The position benefits from a structured training program and offers ongoing opportunities for career advancement within the hospitality sector.
The role being offered is that of a Host/Hostess, a vital front-of-house position responsible for creating positive first impressions of the restaurant as guests arrive. The host is the initial point of contact, greeting visitors warmly, managing the seating arrangements efficiently, and providing pertinent information about menu options and server availability. This position demands strong interpersonal skills, the ability to handle multiple tasks simultaneously, and knowledge of seating rotation policies to ensure fairness and maximized seating efficiency. Beyond greeting and seating, the host/hostess is tasked with answering phone calls, taking reservations, and managing special seating requests in line with established guidelines. Maintaining cleanliness and organization of the host station and related supplies plays an essential role in contributing to the restaurant's polished perception.
The Host/Hostess also communicates actively with servers and bus persons to convey guest seating information and monitor dining room activity, ensuring the guest experience flows seamlessly from arrival to departure. Attention to detail is necessary for completing side work duties such as cleanliness checks of restrooms, organizing supply areas like menu stocks and t-shirt storage, and providing backup support when required during busy periods. This job suits individuals who enjoy a fast-paced environment, who possess a friendly demeanor, and who take pride in customer service excellence. With the opportunity to contribute to a welcoming dining atmosphere, the host or hostess serves as an ambassador for the restaurant’s brand and guest satisfaction goals.
The role being offered is that of a Host/Hostess, a vital front-of-house position responsible for creating positive first impressions of the restaurant as guests arrive. The host is the initial point of contact, greeting visitors warmly, managing the seating arrangements efficiently, and providing pertinent information about menu options and server availability. This position demands strong interpersonal skills, the ability to handle multiple tasks simultaneously, and knowledge of seating rotation policies to ensure fairness and maximized seating efficiency. Beyond greeting and seating, the host/hostess is tasked with answering phone calls, taking reservations, and managing special seating requests in line with established guidelines. Maintaining cleanliness and organization of the host station and related supplies plays an essential role in contributing to the restaurant's polished perception.
The Host/Hostess also communicates actively with servers and bus persons to convey guest seating information and monitor dining room activity, ensuring the guest experience flows seamlessly from arrival to departure. Attention to detail is necessary for completing side work duties such as cleanliness checks of restrooms, organizing supply areas like menu stocks and t-shirt storage, and providing backup support when required during busy periods. This job suits individuals who enjoy a fast-paced environment, who possess a friendly demeanor, and who take pride in customer service excellence. With the opportunity to contribute to a welcoming dining atmosphere, the host or hostess serves as an ambassador for the restaurant’s brand and guest satisfaction goals.
Job Requirements
- Previous host/hostess experience in restaurant or hospitality required
- High school diploma or GED preferred
- Must be eligible to work in the United States
Job Qualifications
- Previous host/hostess experience in restaurant or hospitality
- High school diploma or GED preferred
- Strong interpersonal and communication skills
- Ability to handle multiple tasks efficiently
- Customer service oriented
- Knowledge of seating rotation and guest management systems
- Ability to maintain cleanliness and organization
- Basic phone etiquette
- Reliable and punctual
- Team player with a positive attitude
Job Duties
- Greets all guests warmly and with a smile upon their arrival and escorts them to a table, balancing the flow among the server stations
- Ensures table selection corresponds with proper rotation, customer seating preference and size of party
- Utilizes customer paging system when business dictates and as applicable
- Assists with seating requests when necessary and provides customers with clean menus
- Relays information to service staff, requests feedback from customers as to their experience and gives a final salutation upon exit from the restaurant
- Maintains a clean and organized station
- Ensures the cleanliness of menus, and keeps necessary stock of pens, pencils, menus and other departmental supplies
- Promptly answers the phones with appropriate greeting
- Responds to guest inquiries related to operating hours, reservations, and directions to restaurant or other
- Ensures backup coverage for host stand when necessary
- Completes all side work requirements prior, during and after shift
- Periodically checks restrooms for cleanliness and proper stocking of supplies
- Maintains the cleanliness and organization of the t-shirt cabinet and t-shirt storage area
- Performs other duties as assigned by a supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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