Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.00 - $15.25
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Food discount
Referral Bonus
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a high-volume, full-service restaurant known for its laid-back atmosphere, uniquely quirky vibe, and commitment to delivering unforgettable dining experiences. Established as a leader in casual dining, Red Robin prides itself on serving delicious burgers that go beyond ordinary expectations, complemented by world-famous steak fries. The company's core values focus on connection, fun, generosity, and creating a welcoming environment where everyone feels a sense of belonging. Red Robin embraces diversity and inclusion, celebrating both similarities and differences within its team and guest community.

This hosting position at Red Robin offers an exciting opportunity to be the welcoming face of the restaurant, playing a vital role in creating a memorable first impression for every guest. As a host, you will be responsible for displaying a friendly and approachable demeanor, escorting guests to their tables, managing waitlists, and taking reservations when necessary. This role is integral to the Front of House service team, requiring excellent customer service skills and a passion for hospitality. Red Robin emphasizes a team culture filled with energy and magnetic personalities, making it an ideal workplace for those who thrive in a dynamic and interactive environment.

The hosting role is open to individuals 17 years and older, with flexible scheduling options designed to accommodate various lifestyles. Employees can enjoy a 50% discount on Red Robin food with an additional 25% discount for family members, making dining both affordable and enjoyable. Beyond the immediate perks, employees have access to referral bonuses, additional compensation opportunities, and excellent career growth potential within the company. Many in management began their journey as hourly team members, highlighting the career advancement paths available.

Red Robin also provides comprehensive benefits to ensure the well-being and future security of its employees. Health insurance options include coverage for medical, vision, dental, accident, critical illness, and hospital indemnity, available to those 18 years and older. For those with at least one year of service and meeting minimum work hour requirements, the company offers a 401k retirement plan with a company match of up to 4% of pay. Paid time off accrues at a rate of 0.0192 hours for each hour worked for employees working 35 hours or more per week with at least one year of service. The application process is ongoing, making it convenient for interested candidates to join the team and begin a rewarding career with Red Robin Gourmet Burgers and Brews.

Job Requirements

  • Must be 17 or older
  • Ability to provide excellent customer service
  • Ability to work flexible work schedules
  • Basic proficiency in handling reservations and guest seating
  • Ability to stand and move around for extended periods
  • Effective communication skills
  • Ability to work as part of a team

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is an asset
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Positive attitude and friendly demeanor
  • Ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Provide a great first impression by displaying a friendly demeanor
  • Escort guests to tables
  • Take reservations and manage wait lists when necessary
  • Support the Front of House team with excellent customer service
  • Maintain a clean and organized host station
  • Answer phone calls professionally
  • Assist guests with any questions or special requests

Job Criteria

Experience

Entry Level (1-2 years)


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