Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $20.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
Paid Time Off
free meal during each working shift
Employee Discounts
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Supreme Dumplings is a popular and thriving restaurant located in Katy, TX, known for its exquisite dumplings and authentic Chinese cuisine. The establishment prides itself on delivering high-quality food, exceptional service, and creating memorable dining experiences for all its guests. The restaurant has built a strong reputation for its welcoming atmosphere and dedication to customer satisfaction, making it a favorite dining destination in the local community. Supreme Dumplings values team members who share a passion for hospitality and a commitment to excellence, contributing to its high standards of service and quality cuisine.

We are currently seeking a friendly, organized, and service-oriented Host to join our team either part-time or full-time. The Host position is pivotal as it serves as the first point of contact for our guests, ensuring a warm and professional welcome that sets the tone for their dining experience. The ideal candidate will possess excellent interpersonal and communication skills, the ability to manage multiple tasks smoothly, and maintain composure during busy periods. This role requires a positive attitude, a team-first mindset, and strong organizational skills to handle the day-to-day responsibilities involved in managing the seating and waitlist efficiently. The Host will also be responsible for taking phone calls, assisting with reservations, performing opening and closing duties, and supporting other team members with side work such as cleaning, stocking, and managing to-go orders.

Joining Supreme Dumplings means becoming part of a collaborative and supportive work environment where smooth operations and guest satisfaction are top priorities. We offer flexible scheduling to accommodate different availability, including weekends and holidays. Additionally, we provide competitive benefits such as paid time off, free meals during shifts, employee discounts, and opportunities to enroll in medical, dental, and vision insurance plans for eligible employees. As an equal opportunity employer, Supreme Dumplings is committed to fostering diversity and inclusion, ensuring that all qualified candidates are given fair consideration without discrimination based on race, religion, gender, age, disability, or any other protected status under the law. If you are passionate about hospitality and want to contribute to an inviting and efficient restaurant experience, we encourage you to apply for this exciting Host opportunity at Supreme Dumplings.

Job Requirements

  • High school diploma or equivalent
  • Strong interpersonal and communication skills
  • Ability to multitask and remain calm under pressure
  • Positive attitude and team-first mindset
  • Attention to detail and strong organizational skills
  • Previous experience in hospitality or customer service is preferred
  • Flexible availability including weekends and holidays

Job Qualifications

  • Strong interpersonal and communication skills
  • Ability to multitask and remain calm under pressure
  • A positive attitude and team-first mindset
  • Attention to detail and strong organizational skills
  • Previous experience in hospitality or customer service is a plus
  • Flexible availability, including weekends and holidays

Job Duties

  • Greet guests warmly and make them feel welcome
  • Understand and accommodate guests' dining needs
  • Manage the waitlist and accurately estimate wait times
  • Maintain and manage the seating chart to ensure an efficient flow
  • Monitor restaurant activity and adjust seating accordingly
  • Respond promptly and courteously to guest inquiries and requests
  • Answer phone calls and assist with reservations or general questions
  • Perform opening and closing duties as assigned
  • Support team members with side work such as cleaning, stocking, and handling to-go orders
  • Collaborate with team members and departments to maintain smooth operations and a positive work environment

Job Criteria

Experience

Mid Level (3-7 years)


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