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Host - (Expired Job)

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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $20.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based upscale casual dining restaurant chain that specializes in Asian cuisine. Established with a mission to celebrate life, family, and food, P.F. Chang's has become a leader in the restaurant industry by providing an exceptional dining experience, exceptional food quality, and unmatched customer service. The restaurant ambiance combines the charm of traditional Asian decor with a modern, inviting setting, making it an ideal spot for both casual dining and special occasions. With numerous locations across the country, P.F. Chang's continues to build a strong reputation for its innovative dishes and welcoming atmosphere. The company values its team members, emphasizing a culture of growth, opportunity, and community. Benefits such as competitive pay, flexible scheduling, and paid on-the-job training are offered to support team member success and satisfaction. Additionally, the company promotes from within, providing ample opportunities for advancement within the organization.

The role of Host or Hostess at P.F. Chang's is vital in ensuring every guest receives an exceptional hospitality experience from the moment they enter the restaurant until they leave. This position could be full-time or part-time, with pay ranging from $17.00 to $20.00 per hour based on experience. Hosts are the first point of contact for guests, responsible for managing the flow of the dining room, greeting and seating guests courteously, answering phones, making reservations, and handling food orders as needed. Providing accurate wait times for guests and responding to inquiries are key responsibilities that support a smooth and enjoyable dining experience. Hosts at P.F. Chang's also play a critical role in upholding the restaurant's high safety and sanitation standards by maintaining cleanliness in the front door area, host desk, lobby, and through effective crowd control. Learning the restaurant layout and server areas is essential for efficiently managing seating and food delivery.

This position is designed for individuals who thrive in a fast-paced, team-oriented environment and possess strong communication skills. New team members do not need prior experience as comprehensive training is provided. The ability to multi-task and adapt to various shifts provides flexibility for employees, while completing side-work and taking part in curbside and takeout processes adds to the dynamic nature of the role. Working at P.F. Chang's as a Host or Hostess is more than just a job; it offers a meaningful career aligned with a passionate team that celebrates life through heartfelt hospitality and quality food. The company is committed to creating a supportive work environment where team members feel valued and empowered to grow their careers. Candidates who are enthusiastic about customer service, teamwork, and learning new skills will find this role fulfilling and rewarding.

Job Requirements

  • Must be at least 18 years old
  • Previous experience is not required - we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Ability to multi-task in a fast-paced, team-work environment
  • Flexibility to work a variety of shifts

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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