Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American Asian-themed casual dining restaurant chain that offers a unique blend of bold flavors and a welcoming atmosphere. Established in 1993, the company has grown to become a leader in the industry, known for its commitment to quality, innovation, and guest satisfaction. With numerous locations nationwide and internationally, P.F. Chang's prides itself on creating an exceptional dining experience that celebrates life, family, and food. The restaurant combines traditional Asian recipes with contemporary culinary techniques, delivering dishes that appeal to a diverse range of tastes and preferences. As an employer, P.F. Chang's prioritizes creating a supportive and dynamic work environment where team members can thrive and grow their careers.

The role of Host at P.F. Chang's is crucial in setting the first impression guests receive upon entering the restaurant. This position focuses on delivering an excellent hospitality experience by managing the overall flow and seating arrangements within the dining area. Hosts provide a positive and professional atmosphere, ensuring that every guest feels welcomed and valued. The Host is responsible for greeting guests, answering phones, handling reservations, and managing wait times by quoting accurate estimates. Attention to detail and excellent communication skills are essential in this role to interact effectively with guests and team members. At P.F. Chang's, the Host not only helps maintain high safety and sanitation standards but also supports the restaurant’s smooth operation by understanding seating layouts, server divisions, and food delivery processes.

This position is available for both full-time and part-time employment, offering a competitive hourly pay range of $16.00 to $19.00 based on experience. P.F. Chang's provides paid on-the-job training, making it an excellent opportunity for individuals new to the hospitality industry or those seeking to build their skills in a customer-focused environment. The company values flexibility and teamwork, creating a fast-paced yet supportive workplace where multi-tasking and adaptability are rewarded. Additionally, Hosts engage in various side-work responsibilities and learn curbside and takeout procedures, contributing to the overall guest experience.

At P.F. Chang's, team members enjoy a range of benefits designed to support their personal and professional growth. These benefits include competitive pay, flexible scheduling, opportunities for career advancement with a strong promotion from within culture, and discounted meals. An employee referral program and exclusive team member discounts further enhance the employee experience. Most locations observe closures on Thanksgiving and Christmas, providing team members with valuable time off during the holidays. For qualifying employees, additional benefits such as a 401(k) retirement plan, medical, dental, and vision insurance are offered based on hours worked, along with paid sick leave in qualifying jurisdictions. Working as a Host at P.F. Chang's is more than just a job; it's an opportunity to be part of a passionate team dedicated to meaningful work and celebrating life every day.

Job Requirements

  • Previous experience is not required
  • Willingness to learn and participate in paid on-the-job training
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to communicate effectively with co-workers and guests
  • Ability to multi-task in a fast-paced, team environment
  • Flexibility to work a variety of shifts

Job Duties

  • Interact courteously with guests by answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, understand how tables are divided into server areas, and assist with food delivery
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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