Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $14.50
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee food discount
Family food discount
Referral bonuses
Employee Stock Purchase Program
Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness coverage
Hospital Indemnity coverage
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a popular full-service restaurant known for its laid-back atmosphere, unique quirky vibe, and a menu that offers burgers beyond imagination. The company prides itself on delivering an exceptional dining experience that is fun, memorable, and fresh. Red Robin values inclusivity and a sense of belonging, welcoming guests and team members from diverse backgrounds. With a focus on connection, fun, and generosity, the brand is also famed for its bottomless world-famous steak fries. As a high-volume restaurant, Red Robin provides numerous opportunities for career growth, emphasizing internal promotion where many managers have risen from hourly team members. The mission of Red Robin is clear: Make it fresh, make it fun, make it memorable, and above all, make 'em smile. Joining this team means becoming part of a passionate workforce that shares a love for hospitality and great food.

The role of Host at Red Robin is integral to creating a positive first impression for guests. This position is part of the Front of House service team and involves welcoming guests with a friendly demeanor and escorting them to their tables. Hosts manage reservations and waitlists when necessary, providing excellent customer service throughout the guest experience. This role suits individuals who are energetic, personable, and passionate about hospitality. Employment is available for those 17 years or older, offering flexible work schedules that can accommodate a variety of lifestyles. The hourly wage ranges from $11.97 to $14.43, complemented by benefits such as a 50% discount on Red Robin food for employees and 25% for their families. Referral bonuses reward employees who bring new members to the team, and there are further compensation opportunities including an employee stock purchase program after one or more years of service. Additionally, health, vision, dental, accident, critical illness, and hospital indemnity coverage are offered to employees aged 18 and over. Retirement benefits include a 401k plan with company matching for those eligible after certain tenure and work hours. Paid time off accumulates based on hours worked once eligibility criteria are met. The application process is ongoing, inviting individuals eager to be part of a vibrant, customer-focused team to apply and grow their careers within Red Robin Gourmet Burgers and Brews.

Job Requirements

  • Must be 17 or older
  • Willingness to work flexible hours
  • Ability to stand and walk for extended periods
  • Must have reliable transportation
  • Ability to communicate clearly and effectively
  • Must be able to work well with others
  • Basic math skills for managing reservations

Job Qualifications

  • Must be 17 or older
  • Strong interpersonal and communication skills
  • Previous experience in customer service preferred
  • Ability to work in a fast-paced environment
  • Friendly and energetic personality
  • Ability to multitask and handle waitlist management
  • Basic knowledge of restaurant operations

Job Duties

  • Greet guests with a friendly demeanor
  • Escort guests to tables
  • Manage reservations and waitlists
  • Provide excellent customer service
  • Maintain a welcoming front-of-house environment
  • Collaborate with the service team for smooth operations
  • Handle guest inquiries courteously

Job Criteria

Experience

Entry Level (1-2 years)


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