Host

Cunningham Restaurant Group (CRG), founded in 1997 by Mike Cunningham, is a prominent and expanding restaurant group that originated in Brownsburg, Indiana. Over the years, CRG has grown into a recognized name within the hospitality industry, comprising forty restaurants under eighteen unique concepts spread across the tri-state area. Known for its commitment to community impact and continuous innovation, CRG blends steady growth with a passion for crafting exceptional dining experiences that resonate with guests and local communities alike.

As an organization, CRG values a culture rooted in connection, honesty, ownership, respect, fairness, kindness, and opportunity. They champion diversity and equal opportunity in their hiring practices, ensuring an inclusive workplace where all employees feel valued and respected irrespective of race, religion, gender, age, or other protected characteristics.

The Host role at Cunningham Restaurant Group is a vital position that serves as the first point of contact between the restaurant and its guests. This role requires a warm and welcoming personality, excellent communication skills, and strong organizational ability. Hosts are responsible for setting the tone of the guest's dining experience by greeting them warmly, managing the waitlist and reservations efficiently, and seamlessly coordinating the seating process. The position blends customer service with operational responsibilities to ensure smooth flow within the dining area and maximize guest satisfaction.

Working as a Host at CRG, individuals are entrusted with managing multiple guest interactions simultaneously while maintaining professionalism in a fast-paced environment. The role involves managing reservations via phone or the restaurant's system, accurately updating the reservation book, and communicating guest preferences and special requests to the serving and kitchen staff. Hosts also assist guests by providing information about menu items, daily specials, and promotions, or by handling inquiries and requests with care and attentiveness.

In addition to direct guest interaction, the Host coordinates closely with servers, bussers, and kitchen staff to enable efficient seating arrangements aligned with server rotation, thereby optimizing table turnover and ensuring that guests receive timely service. They maintain the cleanliness and organization of the host stand and the waiting area, ensuring menus, promotional materials, and other resources are readily available and in excellent condition.

This role requires physical stamina as hosts are on their feet for extended periods and occasionally need to lift and carry items up to 20 pounds. The schedule includes flexible hours, with work expected during evenings, weekends, and holidays to meet the operational demands of the restaurant. CRG offers competitive compensation and fosters a welcoming team environment where Hosts have opportunities for growth within the restaurant group.

Overall, the Host position at Cunningham Restaurant Group is an ideal opportunity for individuals who thrive in hospitality, enjoy engaging with guests, and want to be part of a well-established and expanding restaurant group known for exceptional dining experiences and strong community values. The company provides training for those new to hosting, making it accessible for candidates eager to develop their skills in the restaurant industry and grow their careers in a supportive setting.