Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.50 - $16.00
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Work Schedule

Weekend Shifts
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Benefits

vacation
Personal Days
Holiday pay
hotel discounts
food discounts
Beverage discounts
Employee assistance program

Job Description

Courtyard by Marriott Houston Rice University is a premier hotel located strategically between the Houston Medical Center and Downtown Houston, offering not only comfortable accommodations but also a vibrant work atmosphere. Operating under the globally recognized Marriott brand, this hotel is a part of Commonwealth Hotels, a leading hospitality management company established in 1986 known for exceptional guest and associate satisfaction, market premiums, and superior return on investment. Commonwealth Hotels fosters a world-class culture where dedicated associates contribute to extraordinary results while enjoying professional growth opportunities. The Courtyard by Marriott Houston Rice University has earned recognition such as the 2021 TripAdvisor Travelers' Choice Award, highlighting its commitment to service excellence and guest satisfaction. Working at this location provides employees with numerous benefits including comprehensive training programs, career advancement opportunities, competitive wages, discounted hotel stays, and a supportive team-oriented environment. The hotel’s proximity to major Houston attractions such as M.D. Anderson, NRG Park, and the Museum District places team members at the center of a dynamic and exciting locale with easy access to upscale dining, entertainment, and nightlife.

The role of Restaurant Host at the Courtyard by Marriott Houston Rice University, specifically for the Silk Road Dim Sum Restaurant, is a unique and rewarding opportunity tailored for individuals passionate about hospitality and customer service. As a host, you will play a critical role in enhancing the guest experience by maintaining the dining environment and supporting service staff. This position offers a blend of responsibilities that include welcoming guests, managing table turnover efficiently, and aiding servers in delivering food and beverages. The host is instrumental in ensuring tables are cleared and reset promptly, dining areas are clean and well-stocked, and guest requests are handled with courtesy and professionalism. The position requires a focused customer-centric mindset, excellent communication skills, time management, and the ability to work effectively in a team environment. Furthermore, the hosting role offers potential for skill development in both customer service and elements of food service preparation, making it an ideal entry point for those seeking to build a career within the Marriott hospitality framework or the broader food and beverage industry. Employment with the hotel includes paid time off for vacation, personal days, and holidays, exclusive employee discounts on hotel stays and dining, and access to employee support programs. Overall, this position is perfect for individuals who thrive in a fast-paced, guest-oriented setting and are eager to contribute to a respected and award-winning hospitality team in Houston, Texas.

Job Requirements

  • High school diploma or equivalent
  • Previous experience working in food service is preferred
  • Proven customer service experience with a strong guest-focused mentality
  • Outstanding time management and organizational skills
  • Excellent communication and interpersonal skills for working with customers and other team members
  • Ability to work weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience working in food service is preferred
  • Proven customer service experience with a strong guest-focused mentality
  • Outstanding time management and organizational skills
  • Excellent communication and interpersonal skills for working with customers and other team members

Job Duties

  • Promptly clearing used tableware, napkins, and refuse from tables, ensuring a clean and organized dining area
  • Setting tables with appropriate tableware, glassware, and linens for new guests
  • Assisting servers by refilling beverages, delivering food items, and responding to guest requests
  • Maintaining cleanliness in the dining area by sweeping floors, restocking supplies, and ensuring all areas meet health and safety standards

Job Criteria

Experience

Mid Level (3-7 years)


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