Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Weekend Shifts
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Benefits

Part-time position
hourly wage
tip eligible
flexible schedule
training provided
supportive work environment
opportunities for growth

Job Description

Pizza Nova is a well-established restaurant known for delivering quality pizza and exceptional dining experiences. With a focus on customer satisfaction, Pizza Nova has built a reputation for its warm ambiance and attentive service. The restaurant operates daily from 11am to 9pm, providing a welcoming environment for guests to enjoy delicious meals and friendly interactions. Employees at Pizza Nova are part of a dynamic team dedicated to maintaining the highest standards of service and ensuring every guest leaves with a positive impression. The establishment values teamwork, professionalism, and a proactive approach to customer service, making it a sought-after workplace for hospitality professionals.

The role of the Host at Pizza Nova is pivotal in shaping the guest experience as it serves as the first point of contact for visitors. Under the direction of the General Manager and the management team, the Host is an integral member of the service team responsible for greeting guests, managing reservations, handling inquiries, and supporting the overall flow of the restaurant. This part-time, hourly position offers a wage ranging from $16.00 to $17.00 per hour and is tip eligible, providing an opportunity for additional earning potential.

The Host's duties involve acknowledging all guests with genuine greetings, efficiently managing restaurant reservations through the company POS and booking system, and ensuring that seating arrangements are optimized to maintain a smooth operation. Additionally, the Host supports teammates by assisting with bussing and setting tables, maintaining cleanliness at the host stand, and ensuring that menus are presentable and current. The ability to communicate clearly, stay organized, and prioritize tasks in a fast-paced environment is essential for success in this role.

Working at Pizza Nova, Hosts are expected to embrace a service-oriented mindset, demonstrating outstanding customer service skills, effective interpersonal communication, and a willingness to assist others. Compliance with proper cleaning and handwashing standards is mandatory to guarantee a safe and hygienic dining environment. The position requires weekend, evening, and holiday availability and mandates the possession or acquisition of appropriate certifications such as a Food Handlers Card and LEAD Training.

Overall, the Host position at Pizza Nova offers a valuable opportunity for individuals passionate about hospitality and customer service to contribute to a renowned restaurant while developing their professional skills. The supportive and vibrant working environment combined with competitive hourly pay and tips creates an attractive employment option for those seeking part-time roles in the food service industry.

Job Requirements

  • Possess a service-oriented mindset
  • Outstanding customer service skills
  • Effective interpersonal skills
  • Desire to help others
  • Previous experience in the hospitality and service industry is a plus
  • Clear and effective communication skills both written and verbal
  • Ability to stay organized and prioritize tasks
  • Willingness to support team efforts
  • Possess and maintain all appropriate certifications such as Food Handlers Card and LEAD Training
  • Weekend, evening, and holiday availability
  • Ability to work in a fast paced, busy restaurant environment
  • Compliance with all applicable safety provisions in hazardous areas

Job Qualifications

  • Possess a service-oriented mindset with outstanding customer service skills
  • Effective interpersonal skills
  • Clear and effective communication skills both written and verbal
  • Ability to stay organized and prioritize work in a fast paced environment
  • Previous experience in the hospitality and service industry is a plus
  • Willingness to support team efforts for top-notch guest experiences
  • Possess and maintain all appropriate certifications such as Food Handlers Card and LEAD Training
  • Weekend, evening, and holiday availability

Job Duties

  • Acknowledge all guests entering and exiting the restaurant with genuine greetings, salutations, and thank you's
  • Answer phones following proper company procedures and route calls to management or take messages as appropriate
  • Take and manage restaurant reservations using company POS and booking system
  • Be aware of large parties and events, helping to direct guests accordingly
  • Seat guests at tables, provide menus, and alert the service team to new tables
  • Track restaurant capacity and table availability to determine desirable seating cadence and provide estimate wait times to guests
  • Assist service team with bussing and setting tables
  • Ensure the host stand and restaurant entry are clean and presentable at all times
  • Ensure menus are current, clean, and presentable
  • Assist with other side work and tasks such as stocking the host stand, setting tables, and cleaning
  • Follow proper cleaning and handwashing standards
  • Perform additional duties and projects including deep cleaning tasks as assigned

Job Criteria

Experience

No experience required


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