Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company match
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a renowned restaurant and retail chain that has been a beloved gathering place since 1969. Known for its warm hospitality, delicious food, and unique retail offerings, Cracker Barrel combines the charm of a country store with the comfort of Southern cuisine. With more than 70,000 team members across the country, the company takes pride in creating a welcoming environment where guests feel at home and employees thrive as part of a close-knit team. The company's culture emphasizes teamwork, respect, and personal growth, making it a rewarding place to build a career. Cracker Barrel is committed to providing excellent guest experiences and fostering a culture of belonging and support from the moment employees begin their journey.

As a Host at Cracker Barrel, you play a pivotal role in shaping the guest experience by offering a friendly welcome and managing the dining room flow. This position is instrumental in creating moments that matter, both big and small, by making guests feel comfortable and valued the moment they walk through the door. The host manages the waitlist efficiently, communicates with guests warmly, and ensures that tables are prepared promptly for the next group, all while maintaining a positive and approachable demeanor. This role is ideal for individuals who enjoy working in a team-first environment, can stay calm under pressure, and bring positive energy to their interactions. No prior restaurant experience is necessary, as Cracker Barrel provides comprehensive training through its industry-leading PAR program to help new hires succeed and grow within the company.

In addition to the rewarding work environment, Cracker Barrel offers competitive pay with weekly compensation and same-day pay access. Employees gain eligibility for health insurance from day one, along with vacation time and access to an employee assistance program. The company encourages personal and professional development through ongoing training and growth opportunities that begin on the first day. Additional benefits include a 401k plan with matching contributions starting at 90 days, an employee stock purchase program, and a host of exclusive employee discounts on food, retail items, and services. Cracker Barrel values every team member’s contributions and fosters a supportive culture with recognition programs and community events that strengthen social connections.

Job Requirements

  • No prior restaurant experience required
  • Ability to greet and engage guests in a friendly manner
  • Capability to manage waitlists and seating arrangements
  • Flexibility to work various shifts including nights, weekends, and holidays
  • Basic literacy and numeracy skills
  • Physical ability to stand for extended periods
  • Commitment to providing excellent customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to remain calm and collected in a fast-paced environment
  • Strong teamwork and collaboration skills
  • Positive attitude and approachable demeanor
  • Willingness to learn and grow through company training programs

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the dining room flow by efficiently handling the waitlist
  • Communicate with guests to provide updates and ensure a positive experience
  • Prepare tables promptly for incoming guests
  • Maintain a calm and approachable demeanor even during busy periods
  • Collaborate with team members to support smooth restaurant operations
  • Participate in training and development programs to enhance skills

Job Criteria

Experience

No experience required


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