Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.00 - $22.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American restaurant chain that specializes in Asian cuisine, blending traditional Chinese flavors with modern culinary techniques to provide a memorable dining experience. Established with a commitment to high-quality food and exceptional hospitality, P.F. Chang's has earned a reputation for its vibrant atmosphere, excellent service, and distinctive menu offerings. As a well-established brand in the casual dining industry, P.F. Chang's operates numerous locations across the United States and globally, focusing on delivering a blend of cultural richness and contemporary dining that appeals to a diverse customer base.

The company is currently hiring for the position of Host or Hostess, offering full-time and part-time opportunities. The pay range for this role is $19.00 to $22.00 per hour, depending on the candidate's experience. This position is ideal for individuals passionate about hospitality and customer service who thrive in a dynamic and fast-paced environment. Hosts and Hostesses at P.F. Chang's play a crucial role as the first point of contact for guests, ensuring that everyone who walks through the door receives a warm, professional, and positive welcome.

In this role, the Host or Hostess is responsible for maintaining the smooth flow of the restaurant by managing guest seating arrangements, accurately quoting wait times, and addressing any guest inquiries with courtesy and efficiency. The position requires excellent communication skills to interact courteously with guests and team members alike, along with the ability to uphold the restaurant’s high standards for safety and sanitation in the lobby, host desk, and front door areas.

Team members in this role also learn the restaurant's seating layout, how the floor is divided among servers, and assist with the delivery of food to tables. Additionally, they will become familiar with curbside pickup and takeout processes, reflecting the company’s commitment to adapting to evolving guest preferences. The role includes performing side work as required during shifts, such as setting and clearing tables according to P.F. Chang’s specifications, which ensures that the dining environment remains inviting and orderly.

P.F. Chang's offers a supportive and engaging work environment that emphasizes professional growth and internal promotion. Employees receive paid on-the-job training to help them succeed and provide guests with exceptional service. The company values flexibility and supports work-life balance by offering flexible scheduling options. Additional benefits include employee discounts on meals, participation in an employee referral program, and exclusive team member discounts. Most locations close on Thanksgiving and Christmas, underscoring the company’s respect for family time and holidays.

Qualifying team members may also access valuable benefits like a 401(k) retirement plan based on hours worked, medical, dental, and vision insurance options, and paid sick leave in applicable jurisdictions. P.F. Chang’s is proud of its inclusive culture that promotes from within and encourages career advancement.

Working as a Host or Hostess at P.F. Chang's is more than just a job; it is an opportunity to be part of a passionate team dedicated to celebrating life, family, and food. If you are enthusiastic about providing excellent guest experiences and want to join a company that values meaning, purpose, and teamwork, apply now to join P.F. Chang's vibrant hospitality family.

Job Requirements

  • Previous experience is not required - we will train you
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must be able to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • ability to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
  • uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • learn restaurant seating layout, how tables are divided into server areas, and assist with delivering food
  • set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • learn curbside process and takeout expectations
  • conduct side work as required for each shift

Job Criteria

Experience

No experience required


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