Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Employee stock purchase plan
Employee assistance program
Health Insurance
401(k) matching

Job Description

Cracker Barrel is a beloved American restaurant and retail chain established in 1969, known for its hearty, homestyle food, warm hospitality, and nostalgic country-store ambiance. With more than 70,000 team members across the nation, Cracker Barrel is a place where guests gather not just for a meal but for a welcoming experience that feels like home. The restaurant prides itself on offering a rich blend of delicious food, abundant servings, and unique retail items, creating a friendly, comforting atmosphere that encourages people to reconnect and enjoy moments with family and friends. As a company, Cracker Barrel embraces its roots and culture, focusing on a team-first environment where every employee's contribution matters and is celebrated within a culture of belonging.

The role of a Host at Cracker Barrel is vital in creating those memorable moments for guests. As the first point of contact, Hosts are responsible for making guests feel welcome the moment they walk through the door, setting the tone for a positive dining experience. This position is perfect for individuals who thrive in a fast-paced, team-oriented setting and enjoy engaging with people while maintaining a calm and positive attitude. The Host manages the flow of guests in the dining room by handling the waitlist efficiently, updating guests with a smile, and ensuring that tables are prepared promptly for new visitors. This role emphasizes genuine warmth, hospitality, and the ability to stay cool and collected during busy periods.

No prior restaurant experience is necessary, as Cracker Barrel offers comprehensive training programs such as the industry-leading PAR training from day one to help Hosts grow and thrive. Employees can expect competitive weekly pay with same-day pay access, health insurance eligibility starting on the first day, and generous vacation time. Benefits also include a 401k savings plan with company matching after 90 days, employee assistance programs, an employee stock purchase program, and exclusive discounts on Cracker Barrel food, retail items, and additional perks related to travel, cell phones, and more. The company cultivates a supportive work culture with onboarding, continual training, recognition programs, and events designed to foster team bonding.

Cracker Barrel is committed to equal employment opportunities and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected status. Joining Cracker Barrel as a Host means becoming part of a community that values good company and quality moments, contributing to an experience that guests not only enjoy but remember long after their visit. If you are someone who brings positive energy, a welcoming smile, and a team-first mindset, this role offers an excellent opportunity to build a rewarding career in hospitality with a company that truly supports and invests in its people.

Job Requirements

  • high school diploma or equivalent
  • ability to greet guests warmly and communicate effectively
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to stand for extended periods
  • strong customer service focus
  • friendly and approachable demeanor
  • willingness to participate in training and development programs

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent interpersonal and communication skills
  • ability to remain calm under pressure
  • proven customer service experience is a plus
  • team-oriented mindset with a positive attitude
  • willingness to learn and undergo training
  • basic math and computer skills for managing waitlists and seating

Job Duties

  • greet guests warmly and make them feel welcome
  • manage the dining room flow including waitlist coordination
  • update guests on their wait times with a positive attitude
  • prepare tables and dining areas for incoming guests
  • maintain cleanliness and organization in the host area
  • collaborate effectively with team members to ensure seamless service
  • assist in training new hosts or team members as needed

Job Criteria

Experience

No experience required


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