Job Overview
Employment Type
Full-time
Part-time
Benefits
Health Insurance
Paid Time Off
Opportunities for advancement
Job Description
Nando's PERi-PERi is a renowned restaurant chain famous for its flame-grilled chicken marinated in its unique PERi-PERi sauce, blending bold flavors and vibrant dining experiences. Originating in South Africa, Nando's has expanded globally and solidified its position as a favorite casual dining destination celebrated for its quality food, welcoming atmosphere, and commitment to excellent customer service. With numerous locations throughout North America, Nando's is dedicated to fostering a culture that values diversity, inclusion, and career growth for its employees.
Nando's is currently hiring for Host positions with both full-time and part-time opportunities available. This role offers a fun and rewarding job environment supported by a team atmosphere, making it an excellent opportunity whether you're seeking to start a career in the restaurant industry, continue developing your skills, or earn extra income. The Host serves as an essential brand ambassador who welcomes guests warmly and sets the tone for their overall dining experience. Their primary responsibility is to communicate Nando's unique service style in a friendly, approachable manner, managing the flow of the dining room efficiently while ensuring all guests, including regulars and first-timers, feel valued and leave satisfied.
Hosts at Nando's demonstrate superior service with poise under pressure, effectively utilizing tone, language, and body language to maintain a positive ambiance. The position requires someone who is hospitable, confident, and enjoys engaging with guests to create memorable experiences. This role not only focuses on greeting guests but also managing seating arrangements and accommodating special requirements, which enhances the overall guest satisfaction and operational flow of the restaurant.
The employment package for Hosts includes a competitive base wage supplemented by an average of $3 to $4 per hour in tips, providing a lucrative earning potential. Additional employee benefits include free meals during shifts, telehealth medical and mental health benefits covering both employees and their families, and paid time off (PTO) earned after one year of service. Sick and safe leave is available immediately upon hiring, further demonstrating Nando's commitment to employee well-being. Hosts also can participate in a 401k retirement plan and have opportunities for career advancement through the company’s internal development programs, supporting long-term growth within the organization.
Working as a Host at Nando's requires a blend of interpersonal skills and physical endurance. Hosts must be able to work calmly and effectively under pressure, take direction, and collaborate within a team. They must also have a commitment to quality service and maintain food and beverage knowledge to assist guests better. Safety and sanitation adherence is paramount, requiring knowledge of food handling best practices to ensure compliance with health standards. Good communication skills, including basic English proficiency, are essential to articulate the service style clearly and professionally.
Physically, Hosts must be capable of performing tasks such as lifting up to 15 pounds independently, standing or walking for long periods (8-10 hours per shift), climbing stairs often, and performing movements like reaching, bending, twisting, stooping, pushing, pulling, and lifting overhead. These physical requirements reflect the dynamic nature of restaurant work and emphasize the importance of stamina and coordination.
Nando's North America is firmly committed to equal employment opportunities, ensuring a respectful, inclusive workplace free from discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws. This commitment extends across all employment aspects, including recruitment, hiring, placement, promotion, compensation, and training. By hiring Hosts, Nando's aims to strengthen its team with individuals passionate about hospitality and dedicated to delivering exceptional guest experiences in a vibrant, supportive environment.
Nando's is currently hiring for Host positions with both full-time and part-time opportunities available. This role offers a fun and rewarding job environment supported by a team atmosphere, making it an excellent opportunity whether you're seeking to start a career in the restaurant industry, continue developing your skills, or earn extra income. The Host serves as an essential brand ambassador who welcomes guests warmly and sets the tone for their overall dining experience. Their primary responsibility is to communicate Nando's unique service style in a friendly, approachable manner, managing the flow of the dining room efficiently while ensuring all guests, including regulars and first-timers, feel valued and leave satisfied.
Hosts at Nando's demonstrate superior service with poise under pressure, effectively utilizing tone, language, and body language to maintain a positive ambiance. The position requires someone who is hospitable, confident, and enjoys engaging with guests to create memorable experiences. This role not only focuses on greeting guests but also managing seating arrangements and accommodating special requirements, which enhances the overall guest satisfaction and operational flow of the restaurant.
The employment package for Hosts includes a competitive base wage supplemented by an average of $3 to $4 per hour in tips, providing a lucrative earning potential. Additional employee benefits include free meals during shifts, telehealth medical and mental health benefits covering both employees and their families, and paid time off (PTO) earned after one year of service. Sick and safe leave is available immediately upon hiring, further demonstrating Nando's commitment to employee well-being. Hosts also can participate in a 401k retirement plan and have opportunities for career advancement through the company’s internal development programs, supporting long-term growth within the organization.
Working as a Host at Nando's requires a blend of interpersonal skills and physical endurance. Hosts must be able to work calmly and effectively under pressure, take direction, and collaborate within a team. They must also have a commitment to quality service and maintain food and beverage knowledge to assist guests better. Safety and sanitation adherence is paramount, requiring knowledge of food handling best practices to ensure compliance with health standards. Good communication skills, including basic English proficiency, are essential to articulate the service style clearly and professionally.
Physically, Hosts must be capable of performing tasks such as lifting up to 15 pounds independently, standing or walking for long periods (8-10 hours per shift), climbing stairs often, and performing movements like reaching, bending, twisting, stooping, pushing, pulling, and lifting overhead. These physical requirements reflect the dynamic nature of restaurant work and emphasize the importance of stamina and coordination.
Nando's North America is firmly committed to equal employment opportunities, ensuring a respectful, inclusive workplace free from discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws. This commitment extends across all employment aspects, including recruitment, hiring, placement, promotion, compensation, and training. By hiring Hosts, Nando's aims to strengthen its team with individuals passionate about hospitality and dedicated to delivering exceptional guest experiences in a vibrant, supportive environment.
Job Requirements
- Ability to take direction and work in a team environment
- Ability to work calmly and effectively under pressure
- Commitment to quality service and food and beverage knowledge
- Knowledge of safety, sanitation, and food handling procedures
- Basic English language and professional communication skills
- Able to lift up to 15lbs independently
- Ability to stand, walk, and climb stairs for 8-10 hours per day
- Hand-eye coordination
- Capability to perform reaching, bending, twisting, stooping, pushing, pulling, lifting overhead
- Must be able to climb stairs in multi-level restaurants
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is an asset
- Strong interpersonal and communication skills
- Ability to work effectively in a team environment
- Basic knowledge of food safety and sanitation
- Ability to remain calm and professional under pressure
- Good command of the English language
Job Duties
- Welcome guests warmly and with confidence
- Explain Nando's unique service style clearly and in a friendly manner
- Manage seating and dining room flow efficiently
- Recognize and engage regular and first-time guests
- Maintain superior service and poise under pressure
- Ensure guest satisfaction by accommodating special requests
- Communicate effectively using professional language and body language
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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