Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $17.50
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Work Schedule

Flexible
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Benefits

competitive pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a renowned American restaurant and retail chain established in 1969 that offers guests a unique experience blending traditional Southern cuisine with an inviting and rustic atmosphere. Known for its abundant servings, warm hospitality, and charming stores filled with nostalgic items, Cracker Barrel has grown to become a beloved gathering place for families, friends, and travelers nationwide. With over 70,000 team members across multiple locations, the company is deeply rooted in values of community, respect, and teamwork, always aiming to provide not just meals but memorable moments for every guest.

At Cracker Barrel, the role of Host is vital in shaping the guest experience from the moment visitors arrive. As a Host, you will be the first point of contact, setting the tone with a genuine and friendly welcome that makes each guest feel at home. Your responsibilities include managing the dining room flow efficiently by overseeing waitlists, updating guests with positivity, and ensuring tables are prepared swiftly to keep the service smooth and enjoyable. This position is perfect for individuals who thrive in social environments, enjoy working in teams, and excel at maintaining composure during busy times.

The Host role at Cracker Barrel is designed not only for experienced restaurant professionals but also for those new to the hospitality industry; comprehensive training is provided to equip all team members with the skills and knowledge needed to succeed. Beyond the immediate job duties, Cracker Barrel is committed to employee growth and well-being, offering a supportive culture starting from day one. Benefits such as competitive pay, health insurance eligibility regardless of full-time or part-time status, vacation time, and an employee assistance program underline the company’s dedication to taking care of its people.

Additionally, team members are encouraged to grow through ongoing development programs, including industry-leading training initiatives like the PAR program, early access to 401k benefits with company matching, and opportunities to participate in an Employee Stock Purchase Program. The workplace culture is inclusive and motivating, featuring recognition programs, social events, and various perks such as substantial discounts on food, retail items, and exclusive offers for personal needs like travel and cell phones.

Joining Cracker Barrel means becoming part of a longstanding tradition that values hard work, camaraderie, and creating moments that matter every day. Whether you’re greeting guests with a smile or helping maintain the welcoming environment behind the scenes, your contributions enrich a legacy of hospitality and community. If you value making a difference in a team-first atmosphere and want to build a rewarding career in a dynamic setting, Cracker Barrel is the place to find your path and belong.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide a friendly and welcoming atmosphere
  • Strong communication skills
  • Ability to multitask and stay organized
  • Capacity to work in a fast-paced team environment
  • Flexibility to work various shifts including weekends and holidays
  • Willingness to learn and adapt quickly

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • Ability to remain calm and composed during busy periods
  • Strong team player with a positive and approachable demeanor
  • Basic computer skills for managing waitlists
  • Previous customer service or hospitality experience a plus but not required

Job Duties

  • Greet guests warmly upon arrival
  • Manage waitlists and seating arrangements efficiently
  • Communicate wait times and updates to guests with a positive attitude
  • Ensure dining tables are clean, set, and ready for incoming guests
  • Collaborate with team members to maintain smooth dining operations
  • Handle guest inquiries and requests courteously
  • Assist with general dining area upkeep and organization

Job Criteria

Experience

No experience required


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