Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
Employee Discounts
Training and Development
recognition programs
Employee events

Job Description

Cracker Barrel Old Country Store is a renowned American restaurant chain and retail store that has been welcoming guests since 1969. Known for its Southern country theme and warm, home-style atmosphere, Cracker Barrel prides itself on creating a unique and comforting dining experience paired with a variety of retail items that evoke a sense of nostalgia and community. With over 70,000 team members nationwide, Cracker Barrel combines tradition with innovation, making it a beloved place for people to gather, reconnect, and enjoy good food in a welcoming environment. It is much more than just a restaurant; it is a place where people can feel at home and share moments that matter.

The role of a Host at Cracker Barrel is pivotal to delivering exceptional customer service and ensuring smooth operations within the dining area. As a Host, you will be the first point of contact for guests, responsible for warmly greeting them and making them feel welcomed and comfortable from the moment they walk through the door. You will be tasked with managing the waitlist efficiently, providing timely updates with a friendly demeanor, and ensuring that tables are promptly prepared for new guests. This role requires someone who is personable, able to maintain composure during busy periods, and thrives in a collaborative team environment.

Cracker Barrel embraces individuals who bring positive energy and an approachable style to their work, further enriching the guest experience. No prior restaurant experience is needed, as the company offers comprehensive training through its industry-leading PAR training program, ensuring all new team members are well-equipped to succeed. The Host position at Cracker Barrel offers a competitive wage with weekly pay and even same-day pay access, reflecting the company’s commitment to valuing its employees. There are also extensive benefits including health insurance eligibility from day one for both full-time and part-time employees, paid vacation time, and an employee assistance program.

Career growth and development are strongly encouraged at Cracker Barrel, with opportunities starting from the very first day. Employees can take advantage of a 401k plan with company-matching contributions after 90 days, an Employee Stock Purchase Program, and continuous training programs designed to help team members thrive. The culture at Cracker Barrel supports a sense of belonging through onboarding, recognition programs, and frequent employee events that foster camaraderie and engagement across the workforce.

Additionally, Cracker Barrel offers exclusive perks such as a 35% discount on food and retail items, as well as special discounts on home goods, travel, cell phones, and more. This blend of competitive pay, comprehensive benefits, training, and a supportive culture makes Cracker Barrel an attractive employer for those looking to join a company that values good work and treats its team members with respect. If you are someone who enjoys making people feel welcome and wants to be part of a team that shares a common goal of delivering memorable experiences, the Host position at Cracker Barrel could be the perfect fit. Apply now to join a company where you can grow, contribute, and be part of something meaningful.

Job Requirements

  • No prior restaurant experience required
  • Must be able to stand and walk for extended periods
  • Ability to communicate clearly and respectfully
  • Positive attitude and team-oriented mindset
  • Basic math skills for managing seating and waitlists
  • Availability to work various shifts including nights and weekends
  • Ability to follow company policies and procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to maintain professionalism in a fast-paced environment
  • Customer service experience is a plus but not required
  • Willingness to learn and grow within the company
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Greet guests warmly as they arrive
  • Manage the dining room flow by organizing the waitlist
  • Communicate with guests about wait times and table availability
  • Ensure tables are clean and ready for new guests
  • Maintain a calm and positive demeanor during busy periods
  • Work cooperatively with team members
  • Use the PAR training and company resources to perform duties effectively

Job Criteria

Experience

No experience required


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