
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Job Description
P.F. Chang's is a renowned restaurant chain known for its innovative Asian cuisine and vibrant dining atmosphere. Founded in 1993, P.F. Chang's has grown to become a leader in the casual dining sector, offering guests an exceptional experience that blends quality food with warm hospitality. The company prides itself on its commitment to excellence, creativity in its menu offerings, and creating a welcoming environment for both customers and team members alike. As a part of a global network of restaurants, P.F. Chang's focuses on providing a memorable dining experience that celebrates life, family, and food.
The role of Host or Hostess at P.F. Chang's is vital in ensuring that each guest receives an outstanding first and last impression. This position can be full-time or part-time and offers a competitive wage ranging from $16.00 to $19.00 per hour, commensurate with experience. Hosts are the face of the restaurant, responsible for managing the flow and seating of guests efficiently, while maintaining excellent customer service and hospitality standards. They will be trained on the job, so previous experience is not necessary, making this an ideal opportunity for individuals looking to start or grow their careers in the restaurant industry.
In this role, Hosts engage with guests through greeting, seating, answering questions, managing reservations, and providing accurate wait times during busy periods. They uphold the company's high standards for safety and sanitation, ensuring the front door, host desk, lobby area, and guest seating areas are clean and orderly. Additionally, Hosts are trained on the restaurant’s seating layout and the division of server areas to facilitate smooth coordination between the kitchen and the dining floor.
Responsibilities also include setting and clearing tables according to stringent P.F. Chang's specifications, supporting curbside and takeout operations when necessary, and completing side work as assigned during each shift. P.F. Chang's encourages internal growth and provides numerous opportunities for advancement, making it a place where team members can build a lasting, fulfilling career.
For those who qualify, the company offers a robust benefits package that includes a 401(k) retirement plan, medical, dental, and vision insurance options, and paid sick leave in qualifying jurisdictions. Additional perks for all employees include flexible scheduling, discounted meals, an employee referral program, exclusive team member discounts, and the opportunity to take time off in observance of Thanksgiving and Christmas when most locations are closed. P.F. Chang's values its employees and strives to create a supportive and rewarding work environment where team members can thrive both personally and professionally.
The role of Host or Hostess at P.F. Chang's is vital in ensuring that each guest receives an outstanding first and last impression. This position can be full-time or part-time and offers a competitive wage ranging from $16.00 to $19.00 per hour, commensurate with experience. Hosts are the face of the restaurant, responsible for managing the flow and seating of guests efficiently, while maintaining excellent customer service and hospitality standards. They will be trained on the job, so previous experience is not necessary, making this an ideal opportunity for individuals looking to start or grow their careers in the restaurant industry.
In this role, Hosts engage with guests through greeting, seating, answering questions, managing reservations, and providing accurate wait times during busy periods. They uphold the company's high standards for safety and sanitation, ensuring the front door, host desk, lobby area, and guest seating areas are clean and orderly. Additionally, Hosts are trained on the restaurant’s seating layout and the division of server areas to facilitate smooth coordination between the kitchen and the dining floor.
Responsibilities also include setting and clearing tables according to stringent P.F. Chang's specifications, supporting curbside and takeout operations when necessary, and completing side work as assigned during each shift. P.F. Chang's encourages internal growth and provides numerous opportunities for advancement, making it a place where team members can build a lasting, fulfilling career.
For those who qualify, the company offers a robust benefits package that includes a 401(k) retirement plan, medical, dental, and vision insurance options, and paid sick leave in qualifying jurisdictions. Additional perks for all employees include flexible scheduling, discounted meals, an employee referral program, exclusive team member discounts, and the opportunity to take time off in observance of Thanksgiving and Christmas when most locations are closed. P.F. Chang's values its employees and strives to create a supportive and rewarding work environment where team members can thrive both personally and professionally.
Job Requirements
- Previous experience is not required as training is provided
- Must have excellent customer service skills and etiquette
- Ability to execute sanitation practices and safety procedures
- Must communicate effectively with co-workers and guests
- Flexibility to work various shifts
- Ability to multi-task in a fast-paced team environment
Job Qualifications
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Effective communication skills with co-workers and guests
- Flexibility to work a variety of shifts
- Ability to multi-task in a fast-paced, team-work environment
Job Duties
- Interact courteously with guests including answering phones, greeting, seating, making reservations, and taking food orders
- Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
- Learn restaurant seating layout including how tables are divided into server areas and how to deliver food
- Set and clear tables neatly and efficiently according to P.F. Chang's specifications
- Learn curbside process and takeout expectations
- Conduct side work as required for each shift
Job Criteria
Experience
No experience required
Job Location
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