Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $8.00
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Work Schedule

Flexible
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Benefits

health care insurance
Disability insurance
Life insurance
401k
Flexible compensation
paid leave

Job Description

Applebee's is a leading casual dining restaurant chain known for its warm hospitality and a welcoming environment that invites guests to enjoy quality food in a social, fun atmosphere. Owned by Big River Restaurants, which operates 38 Applebee's locations in the Greater Saint Louis and Louisiana areas, the company emphasizes empowerment, recognition, and exceeding both employee and guest expectations. Applebee's franchisees function as independent business owners who tailor wage and benefit programs, providing a personalized approach to employment and career development. With a strong commitment to core values such as passion, integrity, respect, connection, and ownership, Applebee's fosters a culture that supports associates in reaching their full potential while balancing work and personal life. The company prides itself on creating an inclusive environment that embraces diversity and strengthens the team through collective differences.

The Host/Hostess role at Applebee's offers an exciting opportunity for individuals seeking growth, a vibrant workplace, and the satisfaction of delivering excellent customer service. As the first point of contact for guests, hosts play a crucial role in shaping the dining experience by warmly greeting guests, managing the flow of the restaurant, and ensuring everyone feels welcomed and accommodated. Responsibilities range from seating guests efficiently to catering to special needs such as highchairs, boosters, and accessibility accommodations. Additional duties include managing wait lists during peak times, assisting servers with guest needs, and helping maintain cleanliness and organization in the front-of-house work area. The position demands mobility throughout the shift and the physical ability to carry light objects and perform cleaning tasks. Applebee's provides comprehensive benefits such as health care insurance, disability insurance, life insurance, 401k plans, flexible compensation, and paid leave, alongside opportunities to grow within the company and schedules tailored to individual needs. Committed to their values, Applebee's seeks hosts who are passionate about excellence, act with integrity, connect with guests and team members, respect diverse viewpoints, and take ownership of their actions and results. This role is ideal for individuals who thrive in a dynamic team environment and are eager to contribute to a vibrant social atmosphere while building a fulfilling career with a reputable restaurant brand.

Job Requirements

  • Flexible schedule
  • Reliable transportation
  • Reading, writing and verbal communication skills required
  • Mobility required during the entire shift
  • Ability to carry objects such as high-chair up to 15 pounds multiple times per shift
  • Ability to wipe down table tops, table legs, pick up debris, and clean booth seats
  • Previous hosting experience an asset

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous hosting or customer service experience preferred
  • Strong reading, writing, and verbal communication skills
  • Ability to work with diverse groups of people
  • Friendly and approachable demeanor
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic knowledge of restaurant operations is a plus

Job Duties

  • Greets both arriving and departing guests in a friendly manner and seats guests efficiently
  • Assists in maintaining overall guest flow throughout the restaurant
  • Opens doors for guests arriving and departing
  • Accommodates special needs such as boosters, highchairs, and disabilities
  • Manages the wait list during busy periods
  • Provides guest assistance to servers as needed
  • Maintains a clean and organized work area and completes assigned cleaning tasks

Job Criteria

Experience

Entry Level (1-2 years)


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