Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid vacation
short-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
holiday bonus

Job Description

Texas Roadhouse is a well-known American casual dining restaurant chain that specializes in steaks and promotes a people-first culture. Established with the mission to provide legendary food accompanied by legendary service, the company emphasizes creating memorable dining experiences for guests through warm hospitality and quality meals. Located across the United States, Texas Roadhouse has earned a reputation as a friendly and welcoming place where guests can enjoy fresh, made-from-scratch meals and exceptional customer service. The organization fosters a culture of fun, teamwork, and growth, making it not just a dining destination but also a great place for employment. At Texas Roadhouse, employees are affectionately known as Roadies, reflecting the company's community spirit and collective dedication to delivering a remarkable guest experience.

The role open at Texas Roadhouse is for a Host, who plays a pivotal part in setting the tone for each guest visit. This position involves warmly greeting guests with a genuine welcome, which is essential in maintaining the company’s legendary reputation for service. The Host is responsible for managing the flow of guests into the restaurant efficiently, maintaining wait and quote times effectively, and ensuring the guests’ first impressions are positive and memorable. Moreover, the Host has the special task of making first-time guests feel particularly valued by sharing the Texas Roadhouse story, thus fostering a connection between guests and the brand. This role is crucial as it directly influences guest satisfaction and contributes to the overall dining experience.

As a Host at Texas Roadhouse, you will be actively involved in going out of your way to assist every guest, serving fresh-baked bread, and demonstrating exceptional friendliness that aligns with the company’s identity as the friendliest place in town. Additionally, teamwork is a vital component of the role, emphasizing collaboration with fellow Roadies to ensure smooth operational flow and a welcoming atmosphere. Texas Roadhouse offers flexible work schedules to accommodate various lifestyles and prioritizes employee development by providing formal training, career growth opportunities, and recognition programs.

The compensation package includes weekly pay and after one year of service, Roadies who qualify for benefits receive one of the industry’s most competitive total rewards packages. Benefits include a choice of best-in-class medical plans, dental and vision insurance, tuition reimbursement up to $5,250 annually, paid vacation time, short-term disability, and multiple insurance coverages such as life, accident, and critical illness insurance. Other perks include identity theft protection, an employee assistance program, business travel insurance, and an annual holiday bonus. Texas Roadhouse is committed to equal employment opportunities, encouraging candidates from diverse backgrounds to apply, and supporting a workplace free from discrimination of any kind. This role provides not only a chance to enrich guest experiences at a beloved dining establishment but also an opportunity to build a fulfilling career in a supportive and energetic company environment.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to stand and walk for extended periods
  • Strong interpersonal skills
  • Reliable and punctual
  • Ability to work flexible hours including evenings and weekends
  • Must be able to communicate effectively
  • Team player attitude

Job Qualifications

  • Excellent communication skills
  • Friendly and approachable demeanor
  • Ability to work in a fast-paced environment
  • Ability to multitask
  • Customer service experience preferred
  • Basic math skills
  • High school diploma or equivalent

Job Duties

  • Going out of your way to assist every guest
  • Serving our fresh baked bread
  • Effectively maintaining our wait and quote times
  • Giving our first-time guests an extra special welcome
  • Telling each guest our legendary Texas Roadhouse story
  • Demonstrating to everyone that we are the friendliest place in town
  • Exhibiting teamwork

Job Criteria

Experience

Entry Level (1-2 years)


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