Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

flexible schedule
competitive pay
shift meals
Anniversary pay
holiday closures
Employee Discounts

Job Description

LongHorn Steakhouse is a well-established restaurant chain known for its legendary food and service. The company is part of the larger Darden Restaurants family and prides itself on a strong, diverse culture that fosters growth opportunities and offers well-done benefits to its team members. LongHorn Steakhouse is committed to creating a bold and flavorful dining experience that starts with passionate and dedicated employees. Joining LongHorn means becoming part of a team that values pride, commitment, and enthusiasm in delivering exceptional hospitality to guests. This reflects in how they build loyalty among their employees by rewarding their efforts and ensuring a supportive and dynamic work environment. The pay for this position varies by location and includes tips, making it a flexible and rewarding opportunity for those passionate about hospitality and guest service.

The role of a Host at LongHorn Steakhouse is crucial as it sets the tone for the entire dining experience. Hosts are the first friendly face guests encounter and the last warm goodbye they receive, ensuring every guest feels welcomed and appreciated. The Host manages the lobby experience, facilitating smooth seating arrangements and maintaining an organized, clean, and inviting environment. The position requires teamwork as Hosts also collaborate with servers and bussers to clear, clean, and reset tables promptly to accommodate guests efficiently. This role demands excellent interpersonal communication skills, a smile that can brighten the room, and the ability to manage the flow of guests with calm professionalism. Being a Host at LongHorn is not just about seating guests; it's about igniting the dining experience and leaving a lasting impression that encourages guests to return.

LongHorn offers attractive benefits for Hosts including flexible scheduling via a user-friendly team member app that allows shift swaps, competitive pay distributed weekly, and shift meals including sides, salads, and soups. The company also provides anniversary pay as a token of appreciation for continued service. Recognizing the importance of family and balance, LongHorn is closed on major holidays like Thanksgiving and Christmas to ensure its team members can enjoy time with their loved ones. Additional perks include discounts on services both within and outside the Darden Restaurant group such as discounts on cellphones and hotel stays. The culture at LongHorn emphasizes respect, teamwork, and personal growth, making it an ideal workplace for individuals eager to advance in the hospitality industry while enjoying meaningful work and comprehensive benefits.

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred but not required
  • Must be able to stand for extended periods
  • Excellent communication skills
  • Ability to work flexible hours including nights, weekends and holidays
  • Positive attitude and team-oriented mindset
  • Basic computer skills

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Team player with a positive attitude
  • Basic knowledge of reservation and seating management systems
  • Ability to stand for extended periods

Job Duties

  • Enthusiastically welcome and thank our guests for choosing LongHorn
  • Manage the lobby experience
  • Work as a team to clear, clean, and reset tables for our guests
  • Greet guests promptly and guide them to their seating area
  • Maintain cleanliness and organization of the host station
  • Coordinate waitlists and handle reservations efficiently
  • Provide exceptional customer service to ensure guest satisfaction

Job Criteria

Experience

No experience required


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