Host

Richmond, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Great pay

overtime eligibility

Paid sick leave

Health Insurance

Dental Insurance

Life insurance

FREE Education assistance

Job Description

Maggiano's Little Italy is a renowned chain of full-service Italian-American restaurants committed to delivering an authentic dining experience inspired by pre-war Little Italy neighborhoods. Founded with a philosophy that combines tradition, family values, and high-quality food, Maggiano's has grown to be a beloved destination for guests seeking classic Italian recipes prepared in a scratch kitchen. Each restaurant is designed to reflect the unique history and charm of its host city, offering vibrant dining rooms, elegant banquet facilities, and convenient customer-friendly carryout options. This focus on creating a warm and inviting environment makes Maggiano's stand out not only as a restaurant... Show More

Job Requirements

Minimum of 1-year full service restaurant experience or the equivalent
Accurate mathematic skills
Knowledge of menu and specials
Knowledge of restaurant layout including table numbers and station numbers
Meet personal schedule requirements punctually
Be warm, sincere, outgoing in personality
Stand for long periods of time while on duty
Move safely throughout all areas of the restaurant
Work amidst noise in confined crowded space
Move chairs, transport high chairs and/or booster seats to tables when necessary
Work nights, weekends and holidays

Job Qualifications

Minimum of 1-year full service restaurant experience or equivalent
Accurate mathematic skills
Knowledge of menu and specials
Knowledge of restaurant layout including table numbers and station numbers
Effective communication and interpersonal skills
Warm, sincere, and outgoing personality
Ability to work in a high-energy environment
Ability to stand for long periods
Ability to handle multiple tasks simultaneously
Basic computer or telephone system proficiency

Job Duties

Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
Take all reservation calls and record necessary information
Confirm applicable reservations according to standing operating procedure
Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
Maintain an accurate head count of guests seated in each station
Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
Check washrooms and coordinate with bus staff cleaning requirements
Ensure that host desk and waiting area are kept clean and organized throughout the shift
Sell and accurately account for gift certificate sales
Move tables as needed for larger or smaller parties
Relate to guests pleasantly and with good humor
Communicate effectively with guests
Accurately quote wait time within 5 minutes when on a wait
Efficiently assign tables appropriate for parties being seated
Accurately fill out and maintain host/hostess control sheet
Anticipate needs of scheduled special parties
Communicate seating needs to service, bus and other host staff
Cordially inform the guest about where to wait and how wait system works

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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