Host

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $24.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

RPM Steak is a premier contemporary steakhouse that combines a chef-driven approach with a traditional steakhouse menu to create an upscale dining experience marked by an urban, glamorous atmosphere. Established by the Melman family—Richard, R.J., Jerrod, and Molly—alongside celebrity couple Giuliana and Bill Rancic, RPM Steak is a standout member of the Lettuce Entertain You family of restaurants. With over 100 restaurants nationwide, Lettuce Entertain You is celebrated not only for exemplary food and service but also for fostering a work environment that values creativity, passion, and professional growth. As part of this dynamic group, RPM Steak benefits from a... Show More

Job Requirements

High school diploma or equivalent
Prior experience in customer service or hospitality preferred
Ability to work flexible hours including nights, weekends and holidays
Ability to stand and walk for long periods
Ability to lift up to 50 pounds occasionally
Strong communication skills in English
Ability to multitask under pressure
Adherence to company safety and sanitation protocols
Willingness to complete alcohol awareness training
Must be able to work in a confined and crowded environment
Must have a positive attitude and team spirit

Job Qualifications

Excellent communication and interpersonal skills
Ability to multitask effectively in a fast-paced environment
Prior experience in a hospitality or customer service role preferred
Basic computer skills for operating reservation and telephone systems
Ability to handle guest challenges with patience and good judgement
Knowledge of safety and sanitation practices
Ability to stand and walk for extended periods
Ability to safely lift and move restaurant equipment
Completion of alcohol awareness training (or willingness to complete)
Team-oriented mindset
High school diploma or equivalent preferred

Job Duties

Warmly greet and seat guests in the restaurant
Answer telephones, and take orders, messages and reservations
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively move chairs, tables, highchairs and booster seats
Safely and effectively use and operate all necessary tools and equipment
Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
Multitask calmly and effectively
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Ensure the overall guest experience exceeds expectations and anticipate guests' needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Assist with clearing, cleaning and resetting tables and maintain restrooms
Sell and accurately account for gift cards
Use proper phone and voicemail etiquette and guidelines
Understand and respond knowledgeably to questions about the restaurant and menu
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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