Host

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $24.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

Summer House is part of the Lettuce Entertain You family, a renowned restaurant group known for its innovative dining concepts and exceptional guest experiences. Summer House restaurants offer a unique coastal ambiance inspired by the sunny, ocean-side city of Santa Monica, California. With multiple locations including Chicago, IL, and North Bethesda, MD, Summer House is celebrated for its vibrant California-inspired menu crafted from locally sourced, sustainable ingredients. The menu emphasizes vegetarian, vegan, and gluten-free options, catering to a diverse range of dietary preferences. With a lively Rose Cart and a bakery showcasing a variety of freshly baked goods, Summer House... Show More

Job Requirements

High school diploma or equivalent
ability to greet and seat guests warmly
capacity to handle telephone communication professionally
availability to work flexible shifts including weekends
physical ability to move and lift up to 50 pounds
ability to stand and walk for entire shifts
excellent English communication skills
capability to multitask under busy conditions
willingness to comply with safety and sanitation guidelines
successful completion of alcohol awareness training
adherence to company policies and employee handbook
ability to work well within a team
willingness to perform additional duties as assigned

Job Qualifications

High school diploma or equivalent
previous experience in a customer service or hospitality role preferred
strong communication skills
ability to multitask effectively
good interpersonal skills and ability to work in a team environment
basic computer skills and familiarity with reservation and telephone systems
knowledge of food allergy procedures is a plus
ability to stand and walk for long periods
reliable and punctual
positive attitude and professional demeanor

Job Duties

Warmly greet and seat guests in the restaurant
answer telephones and take orders, messages and reservations
available to work a variety of hours, days and shifts, including weekends
safely and effectively move chairs, tables, highchairs and booster seats
safely and effectively use and operate all necessary tools and equipment
ability to communicate in English in order to perform and follow job requirements in written and spoken direction
multitask calmly and effectively
work in a confined, crowded space of variable noise and temperature levels
able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
ensure the overall guest experience exceeds expectations and anticipate guests' needs
greet guests with a warm, sincere smile
use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
assist with clearing, cleaning and resetting tables and maintain restrooms
sell and accurately account for gift cards
use proper phone and voicemail etiquette and guidelines
understand and respond knowledgeably to questions about the restaurant and menu
follow all steps of service
understand and follow the food allergy procedure and special orders/restrictions
proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
comply with all safety and sanitation guidelines and procedures
successfully complete alcohol awareness training
follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
get along well with others and be a team player
other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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