Host

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $24.00

Work Schedule

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

Summer House is a vibrant restaurant chain inspired by the breezy, beach house vibes of the sunny Santa Monica, California. With multiple locations in Chicago, IL, North Bethesda, MD, and more on the way, Summer House offers a California-inspired menu curated by Chef Ben Goodnick, emphasizing simple, sustainable ingredients sourced from local growers. The menu caters to diverse dietary preferences, providing vegetarian, vegan, and gluten-free options, all complemented by a signature selection of wines, handcrafted cocktails, and a famous variety of baked goods showcased in the bakery at each restaurant's entrance.

Summer House is part of the Lettuce Entertain Yo... Show More

Job Requirements

High school diploma or equivalent
previous experience in customer service or hospitality preferred
excellent verbal communication skills in English
ability to handle multiple tasks calmly and efficiently
physical stamina to stand, walk, and lift up to 50 pounds
willingness to work flexible schedules, including weekends and holidays
ability to operate phone, paging, and reservation systems
commitment to following safety and sanitation procedures

Job Qualifications

High school diploma or equivalent
previous customer service experience preferred
excellent communication and interpersonal skills
ability to multitask effectively in a busy environment
basic computer skills for reservation and phone systems
ability to work flexible hours including evenings, weekends, and holidays
strong attention to detail and a friendly, courteous demeanor
physical ability to move and lift furniture and equipment as needed

Job Duties

Warmly greet and seat guests in the restaurant
answer telephones and take orders, messages and reservations
available to work a variety of hours, days and shifts, including weekends
safely and effectively move chairs, tables, highchairs and booster seats
safely and effectively use and operate all necessary tools and equipment
ability to communicate in English in order to perform and follow job requirements in written and spoken direction
multitask calmly and effectively
work in a confined, crowded space of variable noise and temperature levels
able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
ensure the overall guest experience exceeds expectations and anticipate guests' needs
greet guests with a warm, sincere smile
use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
assist with clearing, cleaning and resetting tables and maintain restrooms
sell and accurately account for gift cards
use proper phone and voicemail etiquette and guidelines
understand and respond knowledgeably to questions about the restaurant and menu
follow all steps of service
understand and follow the food allergy procedure and special orders/restrictions
proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
comply with all safety and sanitation guidelines and procedures
successfully complete alcohol awareness training
follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
get along well with others and be a team player
other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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