Host

Fort Worth, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $25.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Employee Discounts

flexible schedules

Job Description

Texas Card House is a premier entertainment venue specializing in providing a unique poker experience to enthusiasts and casual players alike. With multiple locations across Texas, including the notable Las Colinas venue, Texas Card House has established itself as a leading poker room known for its inviting atmosphere, professional staff, and dedication to exceptional customer service. This company operates within the casino gaming industry, focusing exclusively on poker as its core offering, setting it apart from traditional casinos by creating a community-centric environment where players feel welcomed and valued. Texas Card House balances the energy of a vibrant gaming environment... Show More

Job Requirements

Minimum of 1 year customer service experience
ability to work flexible hours including nights and weekends
basic computer proficiency
ability to communicate clearly and interact with guests professionally
ability to stand, sit, and walk for prolonged periods
comfort working in a loud, busy environment
physical mobility and endurance to perform job duties
willingness to work day, evening, night shifts, weekends, and holidays
ability to provide excellent customer service
ability to manage multiple tasks efficiently
positive and professional demeanor

Job Qualifications

Minimum of 1 year customer service experience
excellent communication and interpersonal skills
strong organizational skills and ability to multitask in a fast-paced environment
positive attitude, professional demeanor, and a genuine desire to provide excellent service
ability to work flexible hours including nights and weekends
basic computer proficiency
knowledge of poker a plus but not required

Job Duties

Greet guests with excellent customer service and a professional demeanor
efficiently seat players based on waitlist, game availability, and player preferences
maintain an accurate waitlist and provide guests with estimated wait times
answer guest questions about game options, promotions, and Texas Card House policies
promote upcoming tournaments and special events
assist with processing player registration and buy-ins following all company cash handling procedures
maintain a clean and organized reception area
answer phones, social media inquiries, and other guest requests
assist guests with the sale of memberships, merchandise, food, etc.
utilize CRM and applicable platforms for data tracking

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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