Host

Skokie, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $22.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Restaurant Discounts

Employee assistance program

Paid vacation

Blue Cross Blue Shield Medical Insurance

Dental Insurance

Vision Insurance

Life insurance

Accident protection

critical illness insurance

Domestic Partner Benefits

401(k)

Job Description

Ema is a Mediterranean and California-inspired restaurant that is part of Lettuce Entertain You Restaurants, a renowned restaurant group known for its commitment to quality food, exceptional service, and innovative dining experiences. Located in Glenview at Patriot Blvd and East Lake Ave, Ema is the group's second location following the success of its original establishment in Chicago's River North neighborhood, which opened in June 2016. The restaurant boasts a vibrant, welcoming atmosphere where guests can enjoy a diverse menu inspired by the flavors of the Mediterranean and California, reflecting a perfect balance of traditional and contemporary cuisine.

Lettuce Entertain Yo... Show More

Job Requirements

High school diploma or equivalent
Ability to communicate effectively in English
Ability to stand and walk for extended periods
Ability to lift and move up to 50 pounds
Availability to work varied shifts including weekends
Basic computer literacy
Strong organizational skills
Ability to work as part of a team

Job Qualifications

High school diploma or equivalent
Previous experience in hospitality or customer service is preferred
Excellent communication and interpersonal skills
Ability to multitask efficiently in a fast-paced environment
Basic knowledge of reservation and telephone systems is an advantage
Strong organizational and problem-solving abilities
Positive attitude and friendly demeanor
Ability to work flexible hours including weekends and holidays
Commitment to providing excellent customer service

Job Duties

Warmly greet and seat guests in the restaurant
Answer telephones, and take orders, messages and reservations
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively move chairs, tables, highchairs and booster seats
Safely and effectively use and operate all necessary tools and equipment
Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
Multitask calmly and effectively
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Ensure the overall guest experience exceeds expectations and anticipate guests' needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Assist with clearing, cleaning and resetting tables and maintain restrooms
Sell and accurately account for gift cards
Use proper phone and voicemail etiquette and guidelines
Understand and respond knowledgeably to questions about the restaurant and menu
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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