Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection insurance
critical illness insurance
Domestic Partner Benefits
401(k) Plan
Job Description
Summer House is a vibrant, California-inspired restaurant that embodies the carefree and sunny spirit of Santa Monica, California. With locations across Chicago, IL, North Bethesda, MD, and more on the way, Summer House offers guests a unique dining environment that feels like a beach house where summer never ends. This dining establishment is renowned for its fresh, locally sourced ingredients and sustainable products, focusing heavily on vegetarian, vegan, and gluten-free options, all led by the creative vision of Chef Ben Goodnick. The menu is complemented by an extensive selection of wines, handcrafted cocktails, and a signature Rose Cart that pours... Show More
Job Requirements
- Minimum high school diploma or equivalent
- ability to work flexible hours including nights, weekends and holidays
- ability to stand and walk for extended periods
- ability to lift and move up to 50 pounds
- basic computer skills
- effective communication skills in English
- reliable and punctual
- willing to learn and adapt to changing work environments
Job Qualifications
- Previous experience in a customer service or hospitality role preferred
- excellent interpersonal and communication skills
- ability to multitask in a fast-paced environment
- proficiency in English, both written and verbal
- basic knowledge of restaurant operations is a plus
- ability to follow procedures and safety guidelines
- strong teamwork and collaboration skills
Job Duties
- Warmly greet and seat guests in the restaurant
- answer telephones, take orders, messages and reservations
- be available to work a variety of hours, days and shifts, including weekends
- safely and effectively move chairs, tables, highchairs and booster seats
- safely and effectively use and operate all necessary tools and equipment
- communicate effectively in English to perform and follow job requirements in written and spoken form
- multitask calmly and effectively
- work in a confined, crowded space with variable noise and temperature levels
- move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
- stand and walk for an entire shift and move safely through all areas of the restaurant, including stairs and uneven or slick surfaces
- ensure the overall guest experience exceeds expectations and anticipate guests' needs
- greet guests with a warm, sincere smile
- use tact and good judgement when dealing with guest challenges and respond with patience and courtesy
- assist with clearing, cleaning and resetting tables and maintain restrooms
- sell and accurately account for gift cards
- use proper phone and voicemail etiquette and guidelines
- understand and respond knowledgeably to questions about the restaurant and menu
- follow all steps of service
- understand and follow food allergy procedure and special orders/restrictions
- comply with all safety and sanitation guidelines and procedures
- successfully complete alcohol awareness training
- follow all rules, policies, procedures and conditions of employment including those in the Employee Handbook
- get along well with others and be a team player
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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